LaCie iamaKey - Recent Questions, Troubleshooting & Support

You have to be the computers administrator to change any values on any hard drive on your computer

click start control panel user accounts on the users tab click the name of the computer administrator you must have full control

click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box

then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7

click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP click start right click on my computer select openRight click the icon of your usb drive (It should be E:/ or something) Click Properties in the menu that comes up Click the Sharing tab Click permissions And finally, click Allow next to Full Control. if you need more help with this post a reply hope it helps

Some flash drives need to be formatted for the the device that you use it on.
the Mac you are using it on may not recognize the device and see it as incompatible.

click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you could see a yellow question mark?

right click to reinstall drivers

if you can see your usb drive but its not working

ports(com&lpt)right click update driver if this fails to fix the problem

check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x

right click to reinstall drivers

hope this helps

1. Disconnect all cables from the device.
2. Press and hold the "reset" button (located on the rear panel) for about 10 seconds.
3. Wait for the device to restart and initialize. This may take several minutes.
4. Reconnect the cables to the device and try accessing it again.

Note: It's recommended to backup all data stored on the device before performing a factory reset, as all data will be lost during the reset process.

Please check the link https://www.youtube.com/watch?v=VrhHzRDaXik

Check the data recovery programme used for an idea or start again now you have your data back by re initialising and formatting the drive as a new one.

Depending on your OS, use your disc utility and see if it has been initialised or not. If not initialise it and then you can format and use it as normal.

Did you get it fix ? Have the same drive and forget the password!! Need help

U should test for power at the connector that goes into the lacie with a voltmeter to make sure power supply and its wire are OK. If no voltmeter then use a automobile brake or turn signal bulb to see if it has power.

Just an idea. When you set pass words or any important information write all information in a note book and keep it in a drawer someplace where you will not lose it. When things change write the new ones down and cross out the old ones. I save a lot of head aches that way.

Pushing in the paperclip should unlock it, but if still jammed, may have to wreck drive by pulling off front of drive drawer thing. Maybe try putty knife to push cd down some of that's holding it from opening.

Replace perhaps, but repair is most difficult. The electronics are miniature and it takes special tools to do repairs.

You need updated drivers to get that working. Get OIbit Drive Booster on the internet at IObit.com

Two ways this can go. If you are talking about the entire hard drive pulling it out and plugging the whole drive into another pc. Then you're fine If you are talking about disassembling the hard drive and moving the disks inside. This is not something you can do. This is what you will need. 1) a certified clean room surgical grade 2) tape 3) A matching drive/ hd board down to revision number 4) presision screw tools. 5) patience. Or you will need to contact a professional data recover company.

Your harddrive is bad, the motor bearing that spins your cylinder heads is damaged, even though the harddrive hasn't been dropped, or removed, this is a result of faulty and cheap product. Theres nothing you can do to replace the motor bearing, you will need to just get a new harddrive and install into the external hd enclosure or get a new external drive. If you decide you want to recover your files, you will need to take this harddrive out and maybe take it to bestbuy/ office depot where they will have to send your harddrive out to a data recovery center. They might be able to recover some data, or all, or none. It is a pricey move to take this step.

You need a new driver for sure, and here you can find it driverupdate us. This tool usually keep my drivers up to date (perfectly for now) take a look