Kwikset Recent Questions, Troubleshooting Help & Support

hole in the door is interfering with the lock operation realign the handles and relieve any pressure points

Are you sure the batteries you put in were good? I've bought supposedly new batteries that were almost dead.

Mine did that when the deadbolt was not fully extending. Sprayed some WD40 where the deadbolt extends and locked/unlocked repeatedly to work it in. Tried again and no issue. Good luck!

reverse the battery.

I would check to see if the wiring is pinched. Also if it has gotten wet inside it can cause the electronics to malfunction

Have you checked to see if a different phone helps? Otherwise, you may need an upgrade, i.e. new lock.

David, this sounds like a tolerance issue. Some less expensive locks can exhibit what you are experiencing. Your description sounds like a key/pin issue. A key maker could alter a new key to eat up that "hair", but the may not work in the other two locks. You could always return the locksets for another set. I would not want to modify or do "stuff" to new locks......... A Schlage lock, for example, is tighter tolerance and that means tougher to pick, and (usually) much better performance day in and day out.

try restarting, take battery out if you can/

know your key pad number?when changed?does it have a battery?