Kwikset Locks & Locksmithing - Page 9 - Recent Questions, Troubleshooting & Support

It might not be the motor. It could be the electronic circuit that powers the motor. I ran into the same problem with a Kwikset electronic deadbolt. I separated the motor from the electronic circuit board and found that the motor was OK. When I couldn't get replacement parts I bought a Master Lock unit. It's not motorized and uses 4 AAA batteries, which last a long time. Kwikset just wants to sell locks, but the same problem exists with Schlage and other brands - including Master Lock. One year warranty on electronics.

graphite grease costs about 5 bucks a little tube put on key and insert/turn several times , wipe key off with rag

Mechanical problems internal to the lock are covered by lifetime warranty. Contact Kwikset.http://www.kwikset.com/Customer-Support/Warranty-Information.aspxGood luck!

I just had the same problem as samrpetrich with a loose kwikset deadbolt. Here's how I fixed it - on the inside of the door, take off the latch that flips the deadbolt in and out using a very small allen key. There is a round plate cover that is snapped on top of the inside deadbolt mechanism. If you look on the bottom aspect of this round plate you'll see where it snaps on; once I saw where to apply pressure it came off easily - taking off this plate exposed the two screws beneath that were loose. Once I tightened these, I snapped the plate cover back on, but the dead bolt latch back and everything is tight again. Hope this helps.

Hello,
You want to loosen and take out the screws and remove the key side of the door handle and turn it 180 degrees and reinstall it. Now when you do this you will have to rotate the tang 180 degrees also so the inside lines up. The tang is that little bar that runs the length of the door handle.

Regards, Tony