Konka Logo

Konka Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 40 Products
  • 619 Answers
  • 41K Views
0helpful
1answer

I can't get HDMI on my Konka KL22es62q it keeps going to ypbpr event sequence has been power on, blue screen displays, pressed HDMI button on the remote (KONKA KK-Y331G)

The TV might need a soft reset which is unplugging the power cord for 60 seconds and plug back. Try that, Or the worse case is that the MAIN BOARD inside the set needs replacing which I just did an online search and found none available.
3/29/2024 4:34:13 AM • Konka Televison... • Answered on Mar 29, 2024
0helpful
1answer

Hi! how I'm trying to connect my MacBook to konka kl37bs22u but it say no display

our MacBook may or may not have a DVI/VGA output socket and only USB-C, if modern. Does your monitor have similar input sockets, if not, it won't work.
2/27/2024 9:05:21 PM • Konka Televison... • Answered on Feb 27, 2024
0helpful
1answer

I need to change the language on my Konka smart airfryer ,any help

the very beginning find and select Settings. ... Afterward, scroll down to Language & Input and choose it. ... Then select from the top of the screen Language.
2/10/2024 8:11:00 PM • Konka Televison... • Answered on Feb 10, 2024
0helpful
1answer

How to turn On and Off Konka 4Glite.

Not sure what you mean by 4Glite> 4G and LTE as network standards. Or do you mean 'light', the lightbulb feature? All Konkas have a model number of letter/number and you aren't telling us that. Goggle make model manual https://www.google.com/search?q=konka+4glite People still use Flip Phones? :>D https://www.google.com/search?q=konka+4g+flip+phone+manual Duplicate question deleted. Refresh page to see you question. ..
10/12/2023 4:38:34 PM • Konka Televison... • Answered on Oct 12, 2023
0helpful
1answer

I recently purchased a Konka phone, my Telstra SIM is too big to fit it.

Did you walk into a shop and buy it outright, for say $100 on no contract. As opposed to going into a Telco shop like AT&T or in my case in Canada ''Fido' and get a free phone and sign here? If you did buy it outright, you just call Telstra and tell them you have purchased a new Konka and you need a Micro SIM or more likely a Nano SIM card for your existing account and phone number. They will ask the IMEI Number of the phone and send it to you through the post, or you can go to a Telstra store and get it whilst you wait. One proviso though, if your current phone is on a lease to purchase deal over 2 years, you still have to pay that off. And just for info, you can NEVER just swap a SIM from one phone to another because it is tied to the IMEI number of that individual piece of hardware, the phone. https://www.google.com/search?q=Konka+phone+SIM+size ..
9/5/2023 6:21:49 PM • Konka Cell... • Answered on Sep 05, 2023
0helpful
2answers

Hi how do you insert a sim into a Konka F21

To insert the sim card, you need to remove the back cover from the phone and remove the battery. To do this, you just need to find the small cut-out edge on the bottom left corner of the back cover and remove it. You can then remove the battery via the small opening provided above the battery. The sim goes in to the large space provided above the icon that says SIM inside it. That icon always gives you a guide to follow. You need to ensure the sim card's cut out edge is facing to the top left of the phone. The sim size is called standard: which is actually the largest sized sim card available. The sim card should fit perfectly between the cut out areas provided.
4/23/2023 7:29:13 PM • Konka Cell... • Answered on Apr 23, 2023
0helpful
1answer

Konka KUD50GT776AN. We can't get a picture on our Konka Television?

Question edited for clarity. It is unusual to have nothing which leads me to believe the power board has failed. Try a power reset, remove the wall plug for 5 minutes. Plug back in, press and hold the power button on the set, for 12 seconds. If that doesn't fix it, take it in for repair. This is a high specs, low budget make, NZ$928.00 new. The model is only available in New Zealand. We are in North America. They are known for failing with no picture, but have sound. https://www.google.com/search?q=Konka+KUD50GT776AN+no+picture%2C+no+sound ..
4/8/2023 10:51:26 PM • Konka Televison... • Answered on Apr 08, 2023
0helpful
1answer

Konka F 21 flip phone, can you answer by opening?

Have a read of the manual. Flip phones are sooo 1990! https://www.google.com/search?q=konka+f21+manual ..
2/26/2023 4:24:11 AM • Konka Cell... • Answered on Feb 26, 2023
0helpful
1answer

How to unlock konka tv key lock?

I would check the batteries position in the remote. Usually one points up, the other points down. If both are placed in the same direction, they cancel each other out. That could drain the batteries too. If Up/Down doesn't work, try Down/Up. Good Luck.
2/18/2023 10:29:14 AM • Konka Televison... • Answered on Feb 18, 2023
0helpful
1answer
0helpful
1answer

My sound has just quit working on my Konka TV. TV was on and working and then went to mute. All attempted fixes have failed.

Hi, please ensure that your mute and volume down buttons are not currently stuck on your remote. Then, you can restart the tv and check for sound again. Please check multiple channels. If it's not working, please use the volume keys on your tv to help get the sound back. If this fails, please remove all the tv accessories and check for sound Again. Otherwise, please factory reset the tv in order to get back the sound. Thank you.
12/13/2022 1:41:28 AM • Konka Televison... • Answered on Dec 13, 2022
0helpful
1answer

How to answer calls on my konka sp20

It appears some are faulty and don't show and answer button. https://www.google.com/search?q=konka+sp20+answer+call ..
11/4/2022 4:23:02 AM • Konka Cell... • Answered on Nov 04, 2022
0helpful
1answer

My KONKA 49 inch TV screen is blank but the t.v indicator is on. Does this need a software update? Which website would I be able to download the software for konka products?

No it won't be a software issue. If it worked before, it should work the next day without needing software. It has failed and needs repairing. This is typical of reviews Is Konka a good TV brand? TV is complete garbage with no product support or updates of any kind, even security updates after over almost 2 years, had an issue with the TV and was unable to even get support from Konka, I'd advise to avoid this brand at all costs, looked great to start, but after having it for a while and seeing issues with the ...

Customer reviews: Konka 75-Inch Class U5 Series 4K Ultra HD Smart ...

Blank screen issues https://www.google.com/search?q=KONKA+49+inch+TV+blank+screen ..
9/29/2022 7:47:18 PM • Konka Televison... • Answered on Sep 29, 2022
0helpful
2answers

Hey, my konka UDE49HR314ANTS tv can't access google applications neither the home part.I can watch normal tv channels but nothing with the internet. what could be the issue

It is a TV and not any kind of PC> Konka 49"-Ultra HD 4K Smart LED TV -UDE49HR314ANTS 3840*2160P Android television-Black/ smart OLED TV. SOLD IN KENYA? Africa? what does normal TV mean, HDTV antenna or cable box,? is wifi dead at home to TV or wired Ethernet? to TV to router. Not told are all internet PLAYER APPS dead on the smart screen? if internet is dead on the TV just post that/. to use streaming TV one needs internet connections; like Tubi or Netflix or HULU or VUDO or 100s of others. youtube? what this this google thing? google applications???? name one? in the TV click settings and nework is that all good>? connections.?
9/26/2022 5:06:08 PM • Konka Televison... • Answered on Sep 26, 2022
0helpful
1answer

How to access the video input channel for my Konka tv?

press menu twice and once + or - volume. and tv will enter in video imput mode.
7/17/2022 9:32:48 PM • Konka K1398U 13"... • Answered on Jul 17, 2022
0helpful
1answer

Konka F21 Flip Phone. How do I turn it on when it's fully charged?

When you disconnect the charger, it should boot up. https://www.southernphone.com.au/blog/konka-f21-review Button 15 is the Power Key. Also serves are Call End Key. https://www.manualslib.com/manual/2074553/Konka-Group-Fp1.html?page=2#manual ..
7/6/2022 4:31:16 AM • Konka Cell... • Answered on Jul 06, 2022
0helpful
1answer

Konka TV model KDL26KSI8U wont recognize files on USB ports. When I plug my external drive to my TV USB port. The TV wont read. It just show NO Signal.

Hi there, buddy. Just gonna say that most tv's still use FAT32 as their read mode, so if your external drive is NTFS, you're outta luck. Sucks to be you, unless you have a big thumbstick you want to format to FAT32, so you can copy/paste'em, and watch them like basic PVR. Cheers from NZ :)
6/28/2022 7:49:32 PM • Konka Televison... • Answered on Jun 28, 2022
0helpful
1answer

Konka F21 Flip Phone. How do I turn off the voice assistant on a konka f21 phone please.

Ah, you are back again :>) Duplicate post deleted. You have to refresh the page to see your post published. So it's a Konka, made in China and sold in Australia, and it's a Flip Phone, and it is aimed at 'Seniors', the odds are stocked against you. :>D https://www.google.com/search?q=android+phone+how+to+turn+off+voice+assistant and https://www.google.com/search?q=konka+f21+turn+off+voice+assistant ..
6/19/2022 4:25:34 AM • Konka Cell... • Answered on Jun 19, 2022
0helpful
1answer

My konka tv is not showing anything after opening it..it keeps on searching and searching what could be the problem and how can I fix it

Do you have a signal source connected to it? Cable, Satellite, Over-Air cable. Are the cables firmly connected? Have you cycled through the Input / Source button on the remote? Konka are a budget brand from China.
6/2/2022 5:21:52 PM • Konka Televison... • Answered on Jun 02, 2022
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Konka Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Paul Bade

Level 3 Expert

1818 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66845 Answers

Are you a Konka Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...