Konica Recent Questions, Troubleshooting Help & Support

Its a jam code remove the paper if not paper the senor for that section was damaged. Have tech replace it, check the acturator also might be missed place. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Buy a new image unit. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Did you follow this procedure. If this does not work flash the firmware. which will require a tech as the firmware is on secure server at Konica Miniolta. 1. When the finisher or job separator has been installed, remove it once. 2. Call the Enhanced Security in Service mode to the screen. 3. Touch [Engine Data Backup]. 4. Touch [Engine Data Reflect Mode], and press the Start key. 5. Select [Yes], and press the Start key again. 6. Check that the result ???OK??? appears. 7. Turn OFF the main power switch and turn it ON again more than 10 seconds after Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Look at the Minolta website and contact them.

The sensor that monitors the yellow drum is not doing its job. Yellow toner may be blocking the sensor from doing its job or the sensor is bad or the drum needs to be replaced Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

MFP board (MFPB) Multi -function board controls image and interface Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Check the 2nd transfer roller (the sponge looking one on the right side of the machine, across from the Transfer belt the shineey looking thing inside the machine. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Reset the drum and developer counters to zero, the replace the developer, and run the required TCR adjustment. Do NOT reset the counters then think you don't have to replace the drum and developer, because the copier uses the counters to determine voltages for certain parts inside the machine, reset counter and not replace the parts the copier thinks they are new when in fact they are old you get codes and bad copies., Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

clean the rollers and also check the fuser unit Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

open lid of printer...find the jam....and gently withdraw the jammed documents

is that a C-0601???????????? what ius not doing??? Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

try this site Service manuals electronic components datasheets and equipment schematics... Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

to what sir/mam???????????????????????? Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

try this site Service manuals electronic components datasheets and equipment schematics... Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

It mite have a error, which is preventing it from achieving Ready To Copy. Recommend you have a tech come out and look at it Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Check that you are using the correct media size metric versa US inch media Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

need a software Ysoft Safeq