Kohler Recent Questions, Troubleshooting Help & Support

Here is the type of wrench that you need to remove the nut under the faucet. Look at the link below.

http://www.homedepot.com/buy/plumbing/plumbing-tools/brasscraft/basin-wrench-41584.html

They should be able to help you . They have a website you can use to find parts you needed. As do other d i y stores.

Check whether the faucet is leaking or the drainage is leaking. If the faucet is leaking, you need tools to loosen the faucet to check whether the hoses are leaking or not. If the drainage is leaking, you can tighten the slip nut.

Cut the water off (just to keep from wasting water), remove the float and see if water has leaked into the float so that it became too heavy to rise with the water and turn the water off. Everything else works because you can lift the float and shut off the water. The valve could be sticking in which case, replace or remove and lube with a bit plumber's silicon.

You will likely need to reference your instruction manual for that specific control panel.

usually the flapper is the first thing to check, sometimes the whole assy needs to be replaced and a new flapper will not seat and keeps on leaking

Go to the kohler web site for instructions. If nothing you can google this and probably get a utube video to show you how it is done.

did your old diverter have a shut off knob on it? if so you may have not noticed it leaking, -what causes that is the existing shower faucet may have been mounted to high from the spout below -or the pipe going down from existing fixture to the tub faucet spout pipe may not be at least 3/4", -if its 1/2" it will always do that

Please resubmit so you can be understood.

If you want to solve your problem, click on the link I attach Best Manuals

replace the valve rubber at the top of the inlet control

Try cleaning the surface of the drain hole where the flapper fits. There might be crud causing it to not seal. Sometimes the flapper itself is not large enough (or too large) to properly fit the hole. If no good you might try weighting the flapper. Not easy to do. You'll have to pull the flapper, dry it completely find the right adhesive place the weight just right. And hope that works. Good Luck...

Does your unit have a low oil kill sensor if it does the unit won't start if the oil is low also if the sensor is bad that will kill the power. I do know if this may be your problem but check the oil level. good luck.

either flapper needs replacing or water level float set to high

not much can be done to repair it you can try a new unit and ask for a warranty refund on the one you have

Its only supposed to start in neutral