Kohler Home - Page 5 - Recent Questions, Troubleshooting & Support

0helpful
2answers

BRand new elongated Cimarron shoots water out of bowl durng flush

Is the fill line in the tank loose? Does it just shoot water into the tank itself? I had this issue until I realized the while fill tube is supposed to be pushed into the black cylinder/small plastic tube in the middle of the stopper assembly. After i pushed the line into the tube, the bowl would always only fill a little bit. Now it fills almost a 3rd of the way up the bowl and doesn't bubble during flushes.
1/14/2017 11:45:44 PM • Kohler Cimarron... • Answered on Jan 14, 2017
0helpful
3answers

KOHLER HATBOX TOILET WON'T REFILL AFTER FLUSHING.

There is a magnetic valve controlled by a micro-controller. You have to reset the micro-controller. Do the factory reset by following the factory reset instruction in the owner's manual. This will solve the problem.
12/26/2016 4:19:00 PM • Kohler K-3492... • Answered on Dec 26, 2016
0helpful
2answers

My whirlpool tub is not working. Nothing happens

first check the air switch hose that connects to the "button"
Open the access for the pump there should be 1/4" poly tubing (probably clear) that connects to the pump motor. It just slides over a barbed nipple usually located somewhere on the back of the pump housing opposite the pipe connections. Make sure it is in place properly. If it is in place then look else where. The tubing also connects to the back of the air switch "button". This button connection rarely fails, especially if the tub was working and now does not. But if the tub is newly installed and may have disconnected during installation. this connection is probably going to be difficult if not impossible to verify since it is usually concealed after installation.
Some pump motors have resets some do not. If it does it probably is on the very back of pump opposite the pipe connections.
Also check to make sure that any electrical outlets in the bathroom, or any where in a nearby radius of the tub, to see if they have "GFI" reset buttons and make sure that they havn't tripped by pushing in the button between the plug-ins named "reset". Usually the circuit for the pump will be tied into one of these switches to add ground fault protection to the circuit.
If your pump is not working after checking these things it may be dead. Does your pump "hum" after pushing the button? Do you smell any type oder around the pump that would suggest a "burnt motor"?
If the pump is dead you will have to replace it.
Come back here and post more if your problem isn't solved. Or ask how to find and replace a new Whirlpool pump.
Hope you figure it out. T. Wood CFE Plumbing
12/14/2016 9:21:01 AM • Kohler Home • Answered on Dec 14, 2016
0helpful
1answer
0helpful
1answer

The handle isn't bringing the stopper down....hoe to fix it?

get a plumber in under warranty to fix
10/16/2016 11:10:36 PM • Kohler - Toilet... • Answered on Oct 16, 2016
0helpful
1answer

WHERE CAN I BUY KOHLER 81100 FLUSHOMETER REPLACEMENT SYSTEM

you are in the toilets and bidets catagory so go to a plumber supplier shop and ask then what unit will replace the item
9/23/2016 3:35:35 AM • Kohler Home • Answered on Sep 23, 2016
0helpful
1answer
0helpful
1answer

Been trying for many weeks for remove handle to repair a leak.

Take a chill pill, treat your dog nice, take deep breadth, and tell us what it's a handle to.
7/5/2016 7:25:48 PM • Kohler K-12177-G... • Answered on Jul 05, 2016
0helpful
1answer

My toilet is broken?

How is it broken provide details as there are many issues you could have need to know how to answer your specific problem
5/27/2016 11:47:31 PM • Kohler Home • Answered on May 27, 2016
0helpful
1answer

How to get at ignition points

not with you ignition points for a bath plumbing set ? http://www.goldenwestpipe.com/category-s/1513.htm are you asking about the igntier for gas tankless water heaters 26200355-lvwv4ssqkpvnjttdnzt3yg1u-4-0.jpg
5/20/2016 10:39:32 PM • Kohler... • Answered on May 20, 2016
0helpful
1answer

I have a kohler jacuzzi tub. Everything works fine except the back jets will not turn on. The neck jets work but not the back jets.

they use seperate pumps and one of them is bad or needs new capacitor.
5/18/2016 12:56:12 AM • Kohler Home • Answered on May 18, 2016
0helpful
1answer

How do I prevent a toilet refill tube from slipping out of the overflow pipe?

Hello there,if you check on line you'll see there is either a funny looking piece of metal that hooks to the tube and refill pipe.They also sell a circular piece to fit over fill tube with a hole in the centre to push your tube into it.First off check and see if these didn't fall off into tank.If not Canadian tire, homedepot can help with this just have makers name of toilet or model
5/8/2016 11:31:28 PM • Kohler Home • Answered on May 08, 2016
0helpful
1answer

Water runs in the toilet off and on continually?

Either the bottom outlet washer or the inlet valve washer needs replacing. It is a common condition, and if unsure, call a handyman in. An expensive plumber should not be needed. .
3/30/2016 12:47:19 AM • Kohler K-3489... • Answered on Mar 30, 2016
0helpful
8answers

Can't change the toilet seat that broke

If your problem is like mine your toilet seat is loose and swivels when you sit on it. If you try to tighten down the screw it won't tighten. Use instructions above to remove old hardware.

To fix with new hardware

Purchase Hilti brand 3/16" x 2-1/2" Toggler Brand Toggle Bolt (Home Depot sells the kit). Kit comes with 10. You will only need 2. My last repair lasted about 8 years (with new kit = 40 years left or the purchase of a new toilet - whichever comes first). Set comes with 3/16 flat head screws. I recommend purchasing 3/16" 2" round head screws with matching flat washers. Sink Metal Toggler into hole with toggler pointing straight up (it's attached by long plastic legs). As it goes in the hole it opens up. Pull up on the plastic pull rings as tight as you can until the toggler is tight up against the inner porcelain of the bowl (similar to tightening cable ties). Line the seat up with the holes and it's new plastic adapter (that won't slip into the hole courtesy of Hilti). Slide washer underneath round head screw but on top of toilet seat assembly and screw directly into the newly installed toggler which is sunk in bowl/abyss receptacle. Repair should take around 5 minutes.
2/17/2016 12:33:15 AM • Kohler 3386-6... • Answered on Feb 17, 2016
0helpful
1answer

How do i replace flush valve?

To replace the ballcock (flush valve):
  1. turn off water valve at wall
  2. flush2 times
  3. disconnect line from bottom of tank
  4. unscrew nut where line enters tank bottom
  5. remove lift device (Chain) from stopper at bottom inside tank
  6. lift the ballcock up and out of tank.
  7. replace withnew
  8. reverse to install.
mike
2/13/2016 10:44:38 PM • Kohler K-3453-K4... • Answered on Feb 13, 2016
0helpful
1answer
Not finding what you are looking for?
Kohler Logo

1,296 questions posted

Ask a Question

Usually answered in minutes!

Top Kohler Home Experts

john h

Level 3 Expert

29494 Answers

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Kohler Home Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...