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Kocaso Recent Questions, Troubleshooting Help & Support

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1answer

Put in wrong password for wifi and then accidentally hit forget and now it wont let me type in a password at all

You need to select the wi-fi website again, and enter the password again. It will then store the password. If you forget the site, it forgets the password connection to the site and you have to start again.
3/15/2015 9:28:42 PM • Kocaso 1.2GHz... • Answered on Mar 15, 2015
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1answer

Stopped working after just five weeks.

Then return it, under guarantee and get it replaced if it is faulty. If it just needs charging , they will not take it back.
3/15/2015 9:26:50 PM • Kocaso Tablets &... • Answered on Mar 15, 2015
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1answer

Services stopped

You need to restart google services. Try re-booting, then try starting the program manually from settings, apps.
3/15/2015 9:25:08 PM • Kocaso Tablets &... • Answered on Mar 15, 2015
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1answer

How to insert a sd card

Here is the manual Support Manuals The TF card slot is under the cover at the top near the camera.
3/15/2015 9:23:30 PM • Kocaso MID M9100... • Answered on Mar 15, 2015
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My M736 android tablet will not reset, it is suppose to have a 1 year warranty, I bought it in Oct 2013, is it still covered and how can it get service

It is too late now, but you should have returned it through the supplier you used to purchase it.
3/15/2015 8:55:01 PM • Kocaso Tablets &... • Answered on Mar 15, 2015
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Just getting started says no internet service

You need to set up the internet access by turning ON the Wi-Fi, in settings and then connecting to the internet by choosing a Wi-Fi site and entering the password for the first time. The tablet will store the password for next time.
3/15/2015 8:51:32 PM • Kocaso Computers... • Answered on Mar 15, 2015
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Camera won't reverse

The camera reverse is part of the camera menu. You have to run the camera program to change cameras.
3/15/2015 8:47:39 PM • Kocaso M750B... • Answered on Mar 15, 2015
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1answer

Need a driver device for kocaso M9200

The device driver should be in the tablet. When it connects as memory disk it should download the driver to the PC. Check you are in the right mode on the tablet, after connecting the USB cable.
3/15/2015 8:46:05 PM • Kocaso Computers... • Answered on Mar 15, 2015
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Wont stay connected to the internet

If you cannot set it to WPA, then you cannot use the wi-fi site.
3/15/2015 8:39:03 PM • Kocaso 7"... • Answered on Mar 15, 2015
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Why is my USB reader unmounted?

A Windows PC needs a driver to run a USB memory reader. The android tablet does not have this driver, as it runs on Linux. So if t is not recognised, there is noting you can do about it.
3/15/2015 8:38:03 PM • Kocaso M1060W... • Answered on Mar 15, 2015
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Just got my Kocaso, charged all night It wont power up

Return it to the supplier.
3/14/2015 6:01:31 PM • Kocaso NB1016A... • Answered on Mar 14, 2015
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2answers

My screen has flipped

Have you tried hard rebooting it? If not, try that.
3/7/2015 3:11:21 AM • Computers &... • Answered on Mar 07, 2015
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CANNOT SWITCH CAMERA FROM FRONT TO BACK VIEW ON MY KOCASO M736

The reason you cannot do this is because the Kocaso M736 does not have a back camera on it. I know this because i went through the same thing as you when i got my Kocaso M736.
2/24/2015 3:35:31 AM • Kocaso BRAND NEW... • Answered on Feb 24, 2015
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Replacement screen kocaso m9100

The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one. Contact us at Company Contact us to setup your request.
2/22/2015 11:13:22 PM • Kocaso M M9100... • Answered on Feb 22, 2015
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1answer

Can i charge my kocaso tablet wirelessly

No, the only to charge it is via the USB socket.
2/22/2015 11:12:34 PM • Kocaso M730W... • Answered on Feb 22, 2015
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1answer

Screen is cracked

The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one. Contact us at Company Contact us to setup your request.
2/22/2015 11:11:50 PM • Kocaso Tablets &... • Answered on Feb 22, 2015
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