Kocaso Recent Questions, Troubleshooting Help & Support

You can remove it once you reset it

follow this procedure.

1. switch the tab off. after,

2. long press power button +
volume down key simultaneously.

3. after it shows the logo then
release the power button but
continue pressing the volume key
until the wipe or reset menu
appears.

after that you can reset/wipe it.

good luck

the are a number of shops that fix this Game is one or have a look on line in your local area

Try pushing the reset button in the TINY hole in the back of the tablet.

Be aware you need a working tablet to update. the program must be in working order and the processor must run. Once you start the upgrade, there is only a small routine running, to put the new program in the right place in the Flash memory. You don't get a second chance, if anything goes wrong, because even the routine to update can't be put in place or run. An update is NEVER a solution for a bricked tablet. Please check some forums what to do with your problem, but please don't brick the device with an update you can't get in place.

A netbook brand new? Let me guess, an Acer One Aspire? There is no detail about the devicein question here.
If it's brand new, just return it, warranty. If it's an Acer One, you probably need a patch for the BIOS which by the way, is kin dof hard to get. Search for BIOS patch for XXXX (netbook model)

My Xelio P1001A tablet wont come on

Try using needle nose pliers to pull it out.

On an android tablet of mine I have to hold the power and the volume (-) button down at the same time and keep holding them for about fifteen to twenty seconds until finally a menu with green text comes up. To select the text option I want, I have to scroll with the volume (+) button and when I'm on the right option I have to activate it using one short push of the power button. The option I choose to do a hard reset is *wipe data/factory reset*. On my tablet, when I choose and activate this option it takes me to another screen with about six lines of *no no no* text and one line of the reset option. I have to scroll to the reset option using the volume(+) option and again use a short push of the power button to activate it. Then, it does it's thing and turns off. I then give it about ten seconds and then I hold the power button down for five or so seconds and it then it reboots to factory fresh condition. It takes a couple of minutes to get it done I guess because it's reloading all the apps, etc.

If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings. Support Troubleshooting Guide

It is on the top right corner of the keyboard, just to the right of the hinge. I looked for 2 days before I found it.

The app has crashed. Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. Support Troubleshooting Guide

Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. Support Troubleshooting Guide

Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. Support Troubleshooting Guide

Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. Support Troubleshooting Guide

Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. Support Troubleshooting Guide

The drivers are built into the firmware, so this is unusual. Try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before.

No, it will only provide the equivalent of a disc drive, not more internal memory.