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Kocaso Recent Questions, Troubleshooting Help & Support

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0helpful
1answer

How do i reset to factory specs

To reset the phone, go to "Settings", then "Backup and Reset" -> "Factory Data Reset" -> "Reset Tablet" -> "Erase Everything", and the phone will shut off and power back on automatically one the reset is complete. Please make sure phone is fully charged or connected to the power supply before starting.
10/25/2015 4:31:09 PM • Kocaso Cell... • Answered on Oct 25, 2015
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1answer

How do i reset my smartphone

To reset the phone, go to "Settings", then "Backup and Reset" -> "Factory Data Reset" -> "Reset Tablet" -> "Erase Everything", and the phone will shut off and power back on automatically one the reset is complete. Please make sure phone is fully charged or connected to the power supply before starting.
10/25/2015 4:29:59 PM • Kocaso Freedom... • Answered on Oct 25, 2015
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1answer

The wifi will not stay on it keeps switching off

Try to reboot in a safemode debug or else (whas the tablet possibly rooted ?then you can made the setting all you will wanted and not only google play and that kind of commercial things only then if its rooted then are there much differend options but are they more difficult) if its possible on your Android and look if its also repeat. in the settings option make unneccesary apps uninstall more then one virusscanner programs for example or uninstall the latest apps that maybe possible switched the setting back its not the tablet itself , maybe sort of security environment like possible Chinese 360 antivirus and that kind of software. that has commercial interests on your phone dissable location of your tablet . and try again. these are just little examples . It can be strange .
10/1/2015 9:54:25 AM • Kocaso M1050... • Answered on Oct 01, 2015
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1answer

Where can I buy a replacement battery?

if in usa try batteries unlimited, or any pc accessory shop
9/13/2015 8:09:13 PM • Kocaso NB726A... • Answered on Sep 13, 2015
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1answer

Why cant i download whatsapp?

If it reports that it is not compatible, then the system will not allow your to download the app. There are may apps that behave like this.
9/7/2015 9:43:42 PM • Kocaso MID-M750B... • Answered on Sep 07, 2015
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1answer

I can't get into my tablet. I have forgotten the pass key to unlock screen.

Hope you can get some infor form this webpage explaining how to reset or unlock kocaso m9100 android tablet How do reset or unlock my Kocaso m9100 android tablet It locked after not...
8/28/2015 11:32:13 PM • Kocaso M M9100... • Answered on Aug 28, 2015
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1answer

Can;t unlock screen. Forgot pass key number

Factory reset!
8/28/2015 10:50:48 PM • Kocaso M9100... • Answered on Aug 28, 2015
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1answer

My touchscreen is not working what can i do?

some pics are attached of damaged cable. it is helpful to check the damaged 25805570-e13xvkvdzegrxd4beb2mhty5-4-0.jpg 25805570-e13xvkvdzegrxd4beb2mhty5-4-2.jpg 25805570-e13xvkvdzegrxd4beb2mhty5-4-5.jpg
8/2/2015 10:50:27 AM • Kocaso MX780 7 0... • Answered on Aug 02, 2015
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1answer

My touchscreen not working what can I do?

Open the cover of tablet and check the flex cable of touch Digitizer. it is connected properly or not, also check the cable if it is damaged then you have to replace the Digitizer.
8/2/2015 10:45:19 AM • Kocaso MX780 7 0... • Answered on Aug 02, 2015
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4answers

Why won't my wi-fi connect?

pay your bill
7/7/2015 4:01:17 PM • Kocaso M M9100... • Answered on Jul 07, 2015
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1answer

Where do I plug in the wall charger on tablet

hi some have a small cover over the hole look very closely around the tablet if u cant find it look in book....
6/30/2015 12:17:54 PM • Kocaso Android... • Answered on Jun 30, 2015
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2answers

Where does the sim card go?

how long have you had the phone? are you sure it takes a sim card? please make sure you are telling me the exact model and make of the phone? please double check and get back to me. what make and model number?
6/15/2015 8:27:52 PM • Kocaso Freedom... • Answered on Jun 15, 2015
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1answer

When i turn kocaso tablet on it say no command.

You probably need a factory reset.......go here and download the reset program just follow the instructions http://register.kocaso.com/firmware.html
6/5/2015 11:55:34 PM • Kocaso M M9100... • Answered on Jun 05, 2015
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1answer

Where can I download a user, Instruction manual for a MX9200 tablet

see link below http://www.fixya.com/support/t15779772-kocaso_m9100_user_manual
6/5/2015 1:47:48 AM • Kocaso M M9100... • Answered on Jun 05, 2015
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