Kocaso Computers & Internet - Recent Questions, Troubleshooting & Support

need more info my friend how did you lock it and have got a google acc can get lock code that way other wise check your model out on a google search and look to see if has 3 button hard rest mode most android phones and tabs have this hope this helped ya

Have you called the company and asked? I hope no one answers "How do I get past the Password" posts because we never know if it is someone else's computer they are trying to get into.

try this

The first thing that comes to mind is that either the charger or the battery is faulty. You can check whether the battery is retaining its charge properly or if it drains out quickly. The Kocaso NB1016 specification states that it uses ... "Power Device Type:AC, DC can DC can car charger". So you can test whether it can be charged from a car battery. If so, then your charger is at fault. If all else fails you'll have to contact Kocaso support for a software/firmware upgrade.

Page 3 here http://www.kocaso.com/manuals/M736/M736_User_Manual.pdf

if in usa try batteries unlimited, or any pc accessory shop

Factory reset!

A netbook brand new? Let me guess, an Acer One Aspire? There is no detail about the devicein question here.
If it's brand new, just return it, warranty. If it's an Acer One, you probably need a patch for the BIOS which by the way, is kin dof hard to get. Search for BIOS patch for XXXX (netbook model)

Try using needle nose pliers to pull it out.

You need to switch on the Wi-Fi first, under settings. Then you need to log on to a Wi-Fi site first, before you can use the Internet.

You need to contact them by email. Here. Company Contact us

You need to contact the supplier here for a replacement. " The manufacturer does not cover accidental damage, but we have recently instituted a new program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period), and for a reasonable fee we will ship a working replacement. This price covers shipping both ways, and for replacement of the exact same tablet model only. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one. " Support FAQ

You need to set up the internet access by turning ON the Wi-Fi, in settings and then connecting to the internet by choosing a Wi-Fi site and entering the password for the first time. The tablet will store the password for next time.