Kobo Recent Questions, Troubleshooting Help & Support

use phone to take picture. send to pc and print.

From what you say I would recommend a new unit

Its either the lcd is damaged or is not connected

Do a loop reset

That's a tough job unless you can send it back. You can charge it with a USB cable and aPC, however it is slower but it might work. Try that first.

...back to the company you bought it from, perhaps?

I would do this ASAP - go to your account and change it

Clean water, I hope, otherwise chances are much worse. DON'T turn it on. Pat it dry as much as possible, then completely bury it in a sealed jar of uncooked rice for maybe 3 days. After that, try turning it on. If nothing, try charging for several hours. If still nothing, sorry!

the only thing you can do is to go to re-load disk top again - this may lose any books you have on your e-reader, but you can re load them again

that is the mac address.. remove the period (.) and add colon (:) after every 2 characters

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=0CCcQFjAB&url=http%3A%2F%2Fwww.kobo.com%2Fhelp%2Fkoboarc7&ei=nrvaU6WGKIi1yATyrYHgBQ&usg=AFQjCNFG7S-Ds9hLzf1OyLeqJUIiYg7sQw&sig2=JneUmogw1vf6j2agW-Nf1w&bvm=bv.72185853,d.aWw hope this helps you ;)