Kingston Logo

Kingston Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 301 Products
  • 9K Answers
  • 419K Views

That device uses the standard USB storage driver in Windows. Try the device in a working Windows 7 machine. It will mount or you will see a message about formatting the drive. If it mounts your Vista is corrupted and needs fixing/reloading. If windows 7 wants to reformat the USB device, the USB device is likely corrupted and the data is lost. Or is could have been formatted for a Mac and cannot be read directly on Windows.

PS - $80 for a 4 gb USB drive is too much in the current market. You should be able to replace it for $10 or less.

Kingston KNE20BT... | Answered on Aug 31, 2017


pack it in rice for a few days and try again. might work who knows. uncooked rice

Kingston... | Answered on Jun 17, 2017


Try putting the ram in another computer and see if you have the same problem. If the issue goes away one of the sticks of ram might not have been fully seated. If you get the same result you have a bad stick of ram. Go to the manufactures website and download ram checker and install it (free software). This will help diagnose your problem. If you get an error code write it down so you can give it to the manufacturer which indicates which error problem you have... If it turns out that you have a bad stick of ram contact the manufacturer and they may send you another stick of ram. Some manufacturers have a lifetime warranty on their ram. Hope this helps.

Kingston 4GB... | Answered on May 12, 2017


Not sure if this is of any help.... but I had this exact issue and have just fixed it! (I have a 16gb Kingston USB stick). I had just built a system for someone and was testing the USB ports on the front of their tower and when I got home and plugged in my drive windows decided it was dead/broken! (it either gave a malfunction error or said the USB item was not recognised!) I was not happy!!! ... I then found myself here, not finding a real solution. And then. I plugged and unplugged the drive a few times until it did show up on the 'my computer' screen; windows still gave the message, inaccessible/malfunction etc... I tried to format but windows hung until I unplugged the drive. I had to plug/unplug it again a bunch of times to get my system to see it, and then! I right clicked and used the 'eject' option (thinking maybe it was stuck somehow from when I was testing the USB ports on the new build I had done). Lo and behold it ejected and when I plugged it back in all my data was there! (I'm guessing my guess was maybe in the right ball park, that where I was testing the USB ports I maybe glitched the USB drive boot up/discovery process, and by ejecting it reset it). All in all a simple thing. Any my pen works now!

Kingston... | Answered on Feb 18, 2017

Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Kingston Experts

Alun Cox

Level 3 Expert

2679 Answers

Raghavendra Nagaraj
Raghavendra Nagaraj

Level 2 Expert

116 Answers

 Mike M
Mike M

Level 3 Expert

3324 Answers

Are you a Kingston Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...