What's With the Cuisinart SS-10 "EEO" Message?
A few reports surfaced that gave me cause for concern: A number of people were getting "eeo" error messages in the menu window. What panned out is that these were inoperable. When there were error messages like "add water" and "descale" that were out of line with the consumer's actions, the simple act of unplugging and waiting a few minutes then re-plugging it back seemed to take care of it
Also as per the manual, pressing and holding the Hot Water and Rinse buttons simultaneously will reset the machine and get rid of the nuisance "Descale" message that has irked some owners.
But as I found out later -The user manual under the Troubleshooting section says if you get "eeo" in the display window to "Call customer support" along with the number, so it is a whole other ball game - a sensory defect, and clearly a sign of a dud.
And this on Just Answer regarding a 2 month old machine.
Thanks for your question
I'm Martyn, welcome to JA.
This Error has been a reported issue with some models... a faulty tube is suspected
As it is only 2 months old, Warranty issues need to be dealt with by the store where the appliance was bought in the first instance...
DO NOT attempt any repair or you WILL VOID your Warranty
Call the supplier first, and they will deal or refer you
I hope I've been able to provide you with the information you were seeking.
If you are happy with my service, your positive rating, before we finish up here, is most welcome.
Need more help about this issue ? Please let me know.
And then I found this in a video.
Press and Hold the Hot Water and Rinse buttons will reset the machine.
And finally from the manual, "Call Customer Support".
https://www.manualslib.com/manual/1078422/Cuisinart-Ss-10.html?page=20
Please let me know how you get on as I haven't come across this error before.
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