Kaz Recent Questions, Troubleshooting Help & Support

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If you call the company Consumer Service line at 800 477-0457

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Kaz 3300... | Answered on Oct 01, 2009


here is the website for the manual. when you download it go to the maintance section and it will let you know. if not. basically all you have to do is turn off your unit first. take the base and the tank off take out the wick filter disgard and put in new one. put everything back and turn on unit. and it should would like new

Kaz 3300... | Answered on Aug 20, 2009

is the pump working? do u feel pressure on the lines to the nozzles?
check nozzles for clogging with salts and check if the pump on the water tank for wiper is getting power or not
let me know

Kaz Heater | Answered on Jun 19, 2009

Deffo sounds like it, try and source a second hand one though as these are not cheap

Kaz Heater | Answered on Mar 16, 2009

yes its normal thay have it in many collor White, Blue, Pink, Orange, Green, Yellow, Turquoise and Purple.

Kaz Sesame... | Answered on Jan 31, 2009

i need infomation how to operate

Kaz Honeywell ... | Answered on Jan 29, 2009

Manual can be found here: http://www.kaz.com/kaz/support/manual/?ProductManualAction=renderProductManualById&ProductManualId=47a366c04a65e77c69850893b979e142

Kaz Honeywell ... | Answered on Dec 08, 2008

This product does indeed have a problem with the safety switch, that is only supposed to kick in when the unit is turned over. I had a total of 3 units sent to me from Kaz. Each time the unit would work for a short time, then slowly begin to turn off and on. I finally decided to take the unit apart and look for any obvious problems. There is a weighted swivel that will raise a contact point to turn the unit off in an emergency. The contact points would spark off and on, depositing a black carbon on them until they would no longer allow power to pass through. I cleaned the contacts with a fine finger nail file and bent one of the contact arms inward to make better tension between the contacts. This allowed the unit to stay on for longer periods of time. But even with the thermo-stat turned all the way up, the unit does not stay on long enough to heat the room. In effect, what happens is the contacts will continue to ark, putting black deposits on the contacts until you're back to square one. Apparently the unit also has a thermo-stat related problem. I'm sending the unit back again (they only made me send the power cord last time), but will insist on a different model this time. Good Luck

Kaz Oil Filled... | Answered on Dec 07, 2008

I used a can of compressed air to clean my fan blades and this did the job. I bought a 6-pack of 3M Dust Remover at Sams Club to save money. Hope this helps.


Kaz Honeywell ... | Answered on Apr 02, 2008

My air purifier was doing the same thing. The ticking noise you are hearing is caused by dust build up on the ionizer pins. When the ionizer pins collect too much dust, they tend to start making the clicking/ticking sound caused by static electricity. The solution is simple. Take the filter out and clean it real good (follow directions on filter on how to clean). Now, with the filter out, if you look down inside the vent where the filter was, you'll see a white piece of plastic with nine holes in it that are about the size of a silver dollar. Directly in the center of each hole there will be something that looks like a needle, those are the ionizer pins and they will probably have dust built up on them. Next, with the filter out, blow out the air purifier with compressed air to clean all the dust off the ionizer pins. This should take care of the problem, it worked on mine.

Kaz Honeywell ... | Answered on Jan 12, 2008

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