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Are you formatting as a fat32 drive? Make sure its not being formatted as ntfs

JNC Computers... | Answered on Sep 27, 2008


I’m going to give this to you in Hong Kong English J
http://www.jnc-digital.com/jnchk/eng/sns/faq/ - JNC website will answer all questions
Most of customer who case this matter, when they are still download or upload the data, which once case the system hang. Most of customer, accord to the following steps to format their mp3 player once, which can help them to solve this matter.
  • 1.Install the battery, Press and hold the “MENU” and “REC” button at same time to turn on your mp3 player.
  • 2.Then you can see “MP3 PLAYER MATE V1.000” on the screen. But please remember don’t release the “MENU” and “REC” button.
  • 3.Until the player enters to the MP3 mode. Then you can release the “MENU” and “REC” button.
  • 4.Complete.

If there is no any improvement, please repeat step 1 to 3

-Tha Mp3 Doctor

JNC Computers... | Answered on Sep 18, 2008


Go to jnc website and check their mp4 section (or better yet call JNC) - www.jnc-digital.com; they definitely have mp3 players that rae compat, but you will need to check the manuals for their mp4's to be sure - calling is usually quicker

JNC Computers... | Answered on Aug 26, 2008


I’m going to give this to you in Hong Kong English J
http://www.jnc-digital.com/jnchk/eng/sns/faq/ - JNC website will answer all questions
Most of customer who case this matter, when they are still download or upload the data, which once case the system hang. Most of customer, accord to the following steps to format their mp3 player once, which can help them to solve this matter.
  • 1.Install the battery, Press and hold the “MENU” and “REC” button at same time to turn on your mp3 player.
  • 2.Then you can see “MP3 PLAYER MATE V1.000” on the screen. But please remember don’t release the “MENU” and “REC” button.
  • 3.Until the player enters to the MP3 mode. Then you can release the “MENU” and “REC” button.
  • 4.Complete.

If there is no any improvement, please repeat step 1 to 3

-Tha Mp3 Doctor

JNC Computers... | Answered on May 30, 2008


I’m going to give this to you in Hong Kong English J
http://www.jnc-digital.com/jnchk/eng/sns/faq/ - JNC website will answer all questions
Most of customer who case this matter, when they are still download or upload the data, which once case the system hang. Most of customer, accord to the following steps to format their mp3 player once, which can help them to solve this matter.
  • 1.Install the battery, Press and hold the “MENU” and “REC” button at same time to turn on your mp3 player.
  • 2.Then you can see “MP3 PLAYER MATE V1.000” on the screen. But please remember don’t release the “MENU” and “REC” button.
  • 3.Until the player enters to the MP3 mode. Then you can release the “MENU” and “REC” button.
  • 4.Complete.

If there is no any improvement, please repeat step 1 to 3

-Tha Mp3 Doctor

JNC Computers... | Answered on May 30, 2008


Two possiiblities:
1)the suffle has been turned on - consult your user manaul for how to turn off, jvc website if you have lost manaul
2) corrupt datatbase - reset, reformat player

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

JNC Computers... | Answered on May 30, 2008


Call tech support! That's why these people get paid. Sites like this wouldn't need to exist if they did their jobs correctly!

JNC Computers... | Answered on Mar 11, 2008


software is not working

JNC Computers... | Answered on Jan 18, 2008


Most of the Mp3 players do have physical switch to write protect, if you can locate it try to switch off write protect option if not after connecting device check the drive is read only if thats the case anticking read only.

JNC Computers... | Answered on Dec 16, 2007

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