Jensen's Recent Questions, Troubleshooting Help & Support

The serial number would be on the bottom or at the very back.

your TV cannot boot and repeats the attempt.
your main board is bad.

I had that problem too I'll I did was press the reset butoon on my unit and everything resetted but the bypass code, you have to reprogram your stations and the time thats it

try pressing the reset button, if that doesn't work then you will need to check your connections.

trust me that works i just installed this deck in my truck today. And no you dont have to do anything with the ebrake wire at all just cut it off. Make sure you hear the beep sound when you hit 543210 you should hear it each time.

this an old thread, but yes there is an install kit containing a plastic extension that should be available from places that sell car stereos- wal-marts, car stereo stores, etc.

Hi jason
To answer your question;
You do not need to connect that wire but you need to bypass the parking brake function in the menu.
Here`s the parking brake bypass procedure:
1: Go into AM/FM mode
2: Hit "setup" on the remote control
3: Enter 543210 on the remote, listening for the beep for each number entered
4: A new menu will appear. Touch the button that has the hammer/screwdriver on it in the upper left-hand part of the screen.
5: Select Brake bypass to "ON" and hit the "X" near the bottom of the screen.
6: Use the unit wisely and above all safely. A ticket is one thing, causing a fatal accident due to negligence is another.
Hope this help Cheers

My Guess is it Probab;y a bad sensor inside, unfortunately you may be better off purchasing a new deck than payoing for it to be repaired. But if you still have warranty time left call there customer service line and find out what the repair will cost.

you don't, it's illegal.

Hi,

You can download and print the instruction manual for the jensen vm9312 in PDF format by clicking this link.

Adobe PDF Reader is required to view this manual. Download Adobe Reader

Hope this helps. Thanks for using FixYa.

you can try audiovox.com. audiovox owns jensen.

This is one video lock condition that you need to bypassed. In THIS LINK can find the solution: Jensen-Video-Bypass-Lockout-VM9214-VM9414-VM9324

I heard this same problem, if it plays when its parked then it has a little safety feature that involves a wire, maybe pink in color for your headunit that will only allow it to play when parked. Now if you splice it into the red or yellow, I'd choose red since its not constant, it will play movies anytime.

If it won't play them even when parked then it is not hooked up to a wire or its hooked up to ground and therefor should be hooked to a positive wire, red or yellow. If you didn't put it in yourself then you can take it to an audio shop, maybe check in phonebook for someone local.

But the easy way would be to use a bypass code since there is ojne for your hu. I copy these instructions from ecoustics.com The parking brake bypass procedure is as follows:
1: Go into AM/FM mode
2: Hit "setup" on the remote control
3: Enter 543210 on the remote, listening for the beep for each number entered
4: A new menu will appear. Touch the button that has the hammer/screwdriver on it in the upper left-hand part of the screen.
5: Select Brake bypass to "ON" and hit the "X" near the bottom of the screen.
6: Use the unit wisely and above all safely. A ticket is one thing, causing a fatal accident due to negligence is another.

I don't know if it really works but you could try it, if not use the wiring method above: ecoustics.com/bbs/4/278797.

Hope helps.

yes... the park wire needs to be grounded in order to play a DVD

http://mobile.jensen.com/findmanual/?findManual=VM9312&x=13&y=18

Take off faceplate and press reset, or disconnect car battery and reconnect.

try entering all zero's as password ..

try going to audiovox.com. audiovox now owns jensen. you should be able to email them or get a phone number on the website.

the iphone4 is a brand new peice of equipment and many older bits of technology aren't compatible with it.