Jenoptik Recent Questions, Troubleshooting Help & Support

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ALTERNATE WAY TO TRANSFER PHOTOS AND VIDEOS TO A COMPUTER
If your photos and videos are stored on the memory card, then remove the memory card from the camera and insert it into an USB memory card reader. Connect this USB memory card reader and memory card into the USB port of your working computer. Your computer will see this as an USB Mass Storage Device or an external storage device; you can then open the folder on the memory card and copy the photos and to your computer. Memory card reader is a handy device and is inexpensive. You can copy photos from other cameras and you can also download photos off your memory card to someone else's computer without the need of installing any programs.

Jenoptik JD C160... | Answered on Feb 27, 2013


Look at your memory card. SD cards have a slide switch along one edge. The position farthest from the metal contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card.

Jenoptik JD 8.0... | Answered on Jan 04, 2013


You can purchase USB cable - check out this WEB site. Make sure you get the correct cable with the plug that fits your camera.
http://www.myshopping.com.au/PT--44_Digital_Camera_Accessories_Cables__fs_220_e__

Jenoptik JD 5.0... | Answered on Sep 10, 2012


Www.manualsonline.com

Jenoptik JD C... | Answered on Oct 21, 2011


You could try

operatingguides.com

if you need a user manual
or

servicemanuals.co.uk

if you want the schematics etc

We've used them in the past and found them very good.

Also if it is not listed then ask via the link and they
will probably be able to get it for you.

Jenoptik JD 4100... | Answered on Jul 13, 2011


The CCD sensor is bad and this can not be repaired.

Jenoptik JD 3.3... | Answered on Jul 01, 2011


Your camera almost certainly has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Jenoptik service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault. Although the article mentions Canon a few times, the advice applies equally to all cameras with lens errors and is not model-specific.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera, or at least are able to use the information to help decide whether to buy another camera. If you do decide that you have to throw your camera away then don't forget to remove the memory card as it can be used in other devices. Please take a moment to rate the free answer I have provided for you and any testimonial which you might wish to add is always welcome.

Jenoptik JD 8.0... | Answered on Jun 28, 2011


Hi,

There is a very easy way to download those pictures to your PC.
Checkout this tip that I wrote about that.

How to easilydownload Pictures from Digital Camera

heatman101

Jenoptik JD C... | Answered on Apr 21, 2011

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