JBL Recent Questions, Troubleshooting Help & Support

First, I'm not a JBL representative. * Contact JBL for support; https://www.jbl.com/support-knowledgebase.html *** Following is for information only.*** * Looks like an older version with a cloth or fabric grill? * The JBL100 studio monitors just snap off the plastic pegs (very sturdy, requires a hard tug. * The Eons, I've never tried. Did take apart one. The face molding comes off to access the speaker and amp (mine are non-powered) * Note that JBL offers refurbish service (you have to check if they will service this older model.) * PRX800 user's guide; https://www.jblpro.com/ProductAttachments/PRX800%20Users%20Guide%205075810-A.pdf * Specs (PRX800); http://www.jblpro.com/www/products/portable-market/prx800-series#.W1uLF5NujIU * 800GTi Technical Data; http://www.cieri.net/Documenti/JBL/Car%20Speakers/GTI800%20-%20Thiele-Small%20Parameters%20&%20Technical%20Specs%20(Dimensions,%20frequency%20response,%20optimal%20box%20etc.).pdf * Promo Demo (Official); https://www.youtube.com/watch?v=U6g40RcrQIA * German Dealer Review (component details); https://www.youtube.com/watch?v=U6g40RcrQIA * SRX815P brochure; https://www.jbl.com/on/demandware.static/-/Sites-masterCatalog_Harman/default/dw5a10f49a/pdfs/SRX815P_Datasheet.pdf * PRX815W brochure; https://proaudio.com/images/Brochure_JBL_PRX815W.pdf * SRX800 (2016) brochure; http://pro.komora.com/wp-content/uploads/2016/06/JBL_2016.pdf * Project Array brochure (note the 4 "peg" holes on front of Bass speaker to hold grill.); https://www.jblsynthesis.com/tl_files/catalog//jblsynthesis/800%20Array/Specification%20Sheet%20-%20Project%20Array%20800.pdf * JBL manuals site; http://www.jblproservice.com/navigation/pdf_nav_tech.html * If your just cleaning then carefully dust and remove debris from speaker area (minimize rattles) Check for broken wire (braided) connections. Loose mounts. Cracked cones. etc. * Use specific replacement parts from JBL to maintain sound quality (otherwise this speaker will have different frequency characteristics) Aloha, ukeboy57

change the battery

Open settings on iPad Bluetooth scan for devices make iPad discoverable press and hold power button on jbl untill red and blue light flash look on iPad see your jbl press and done give that a try or try reverting to instructions if you still can't connect with iPad troubleshoot by trying to connect to Android if it connects to Android then retry with iPad and messing with Bluetooth settings or iPad may need an update check in settings general

Press and hold the * button for 2 seconds which should turn off the flashing lights.

You must check the settings of both the TV and soundbar to make certain that the right sound type is selected and also that the optical output is switched on and being received.