Janome Sewing Machines - Popular Questions, Answers, Tips & Manuals

Likely there's a size limit to the USB memory stick. It doesn't say in the 200E manual but a search on "usb stick" on the Janome site would indicate some earlier USB capable machines may have a 2GB limit.

Janome Memory... | 22 views | 1 helpful votes

Hello I have a Combi dX 502 model so I will send you a photo and I wonder if you buy them back Thank you for replying


No, FIXYA does not buy or sell sewing machines.

Janome Sewing... | 24 views | 0 helpful votes

Sounds like your tension is too tight for one, and the timing is off . That's why you hear a click. The gears aren't in sync.

Janome Sewing... | 20 views | 0 helpful votes

In the bottom of the machine is where the reverse mechanism is. There is a cam that slides on a shaft to reverse it. Sometime the cam get stuck, try using some WD40 to clean it and the lubricate with sewing machine oil if it frees up.

Good Luck

Janome Sewing... | 35 views | 0 helpful votes

Hi there, If the length from the bottom of the presser foot to the center of the screw is half an inch, you have a low shank machine. If you measure 1 inch or longer, you have a high shank machine. Hope this helps, have a great day!

Janome Sewing... | 25 views | 0 helpful votes

Hi Eleanor, that issue is almost always the thread itself causing it but here are a bunch of things to try. ONE AT A TIME...so you'll know immediately how to fix it next time.
1. Try a different spool of thread.
2. Turn the spool around so the thread comes off the spool on the opposite end.
3. Change your needle and make sure you are using the right needle for the thread and the job. (I'm notorious for skipping that step, and I pay for it every time...when I grow up, I want to remember stuff!)
4. Check your tension...too tight may cause it.
5. Make sure there are no burrs around the hole in the foot plate. If a burr catches a bit of the thread, it can catch one of the plies of the thread and pull only that one, that will make it twist up on itself further back
6. Check the tensions discs for burrs and debris. I take mine off and clean them with alcohol and then put a dab of clear machine oil on them, then wipe that off so it's not dripping. Don't take yours off if you are not comfortable with doing it. If you loosen the tension, you can wrap a tooth pick with a piece of scrap, put some alcohol on the scrap and move it around between the discs. Another (my fav) option is to use pipe cleaners with a bit of alcohol on them.

I hope something works, good luck!

Janome Sewing... | 24 views | 1 helpful votes

Try to reboot the machine. The damage might already be done. Turn machine off, remove usb. Turn back on. Was the design the proper format?

Janome Sewing... | 26 views | 0 helpful votes

The Janome 6019QC has the reverse stitch button to the right of the threading path below the thread tension dial. The thread tension dial is under the top cover but the two points help triangulate the button. The reverse stitch button is shown as item 27 on the first illustration of the parts of the sewing machine in the manual (page 2 of the manual, page 4 of the PDF). Janome has the manual on the retired machine page: https://www.janome.com/support/retired-machine-manuals/ . The manual is in the right-hand column under the Other Machines heading. The current link to the manual is https://www.janome.com/siteassets/support/manuals/retired/other-models/inst-book-6019qc.pdf .

I hope this helps.

Cindy Wells

Janome Sewing... | 49 views | 0 helpful votes

No the feed dogs aren't dropped on the Janome 1600 series sewing machines. Instead, you cover them with the darning plate. I haven't found the darning plate sold separately. https://www.sewingmachinesplus.com/jan-767-827-009.php is a source for the darning foot and darning plate. As far as I can tell, the darning plate is not among the original accessories for any of the Janome 1600 models. The manuals for two of the Janome 1600 models are on the retired machine page: https://www.janome.com/support/retired-machine-manuals/ . The manual for the Janome 1600P-QC is on that machine page: https://www.janome.com/machines/sewing/1600p-qc/ . The direct link to this manual is https://www.janome.com/siteassets/support/manuals/professional-series/inst-book-1600pqc.pdf .

I hope this helps.

Cindy Wells

Janome Sewing... | 17 views | 0 helpful votes

You tried disconnecting the stitch regulator?

No, try machine without regulator.

Yes, make sure you have power at the wall socket. Unplug sewing machine and plug in a lamp, radio, or vacuum to test for power. If power at wall socket, then plug sewing machine back in to wall socket. If still no power, disconnect and reconnect power cord at machine end. If still no power, try cycling the sewing machine ON/OFF switch a few times.

If still no power then likely the internal fuse or other.

Janome Sewing... | 29 views | 0 helpful votes

I searched the internet using https://www.google.comI only saw parts for that model number. Could it be named New Home in order to search or request manuals?I saw a youtube video for a different model showing a technician carefully opening a machine to repair a similar problem. It warns you to disconnect electric power before servicing.https://www.youtube.com/watch?v=xHcEJYDo12k


Janome Sewing... | 27 views | 0 helpful votes


Janome Sewing... | 29 views | 0 helpful votes


Janome Sewing... | 27 views | 0 helpful votes

I suspect the bobbin thread has escaped its tension spring. If you give the bobbin thread a quick short tug and the bobbin spool spins then likely the thread is not behind the tension spring. This usually causes hook jam but not always.

First be sure you have threaded per machine instructions... see below.

Next turn handwheel and position needle at the high point of stroke (always when loading bobbin). Remove and re-insert bobbin. Now, to be sure the bobbin thread is fully positioned behind the tension spring, before you move the bobbin thread into the notch, place your right index finger on top of the bobbin spool to prevent the bobbin spool from turning. Hold thread snugly (in slight tension) as you move it towards the back of the notch. You should feel the thread slide in place behind the spring. Let loose the spool and lightly pull thread. Note the resulting change in tension. (don't forget to set top thread tension back to a more normal setting)

Comment here if you require further assistance.

If you need... your manual may be downloaded at no charge from the Janome site.

Janome Sewing... | 24 views | 1 helpful votes

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