Jane Recent Questions, Troubleshooting Help & Support

Hi,

If you contact www.johnstonprams.co.uk you will be able to contact them to purchase this part.

Hope this helps.

HI,

If you visit www.johnstonprams.co.uk you can see the contact details to order this part.

Hope this helps.

any good bike shop will be able to fix this for you as they stock all different size inner tubes. my powertwin got a puncture on the way back from school pickup once, luckily there was a bike shop on the way home - they fixed it there and then for me.

Have a look on ebay, or go back to shop you bought from and ask them to order spare parts. some other baby shops will do this for you even if you didn't buy your item from them - so worth a try if original is not possible.

i had one of these about 5 years ago, you need a set of carseat adaptors that plug in somewhere near the canopy attatchment,possibly they go in where the canopy does( you can't use at the same time)
the seat needs to be laid back so flat if you want car seat on back or if on front you need to push seat forward instead .
hope this helps if not go to jane website and download instructions for use.

you could look on ebay, always spare parts for all different buggies on there. or you could go back to where you bought it from as they can order spares for you but would probably be more expensive.

Hi,

If you visit www.johnstonprams.co.uk if you are within the UK, you will be able to order a replacement inndertube.

Hope this helps.

The wobbling front wheel problem is easily solved. Simply remove the two philips screws from the plastic cap covering the from wheel assembly on the foot plate. (Where the break cable goes into the swivel tube) Now tighten up the large black nut with a spanner, replace the black cap and your done!

Here is the information of the manufacture, they will help you with any parts for your stroller.

Jané USA - Headquarters
P.O. Box 410007
San Francisco, CA 94141-0007
Phone: 415-824-1237 415-824-1237
Fax: 415-824-1285

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you can try www.buggypitstop.co.uk they sale parts for Jane. I don't think you can buy the bushs separtly you may need to buy the wheel rim complete with the bushs. good luck

Hi,

Yes you are right the brake bar does need to be tightened and is rivetted on.

I would suggest that you contact www.johnstonprams.co.uk who will be able to advise you.

I hope this helps.

where can I buy replacement black triangular clips that attach the car set onto the buggy ?

Hi,

If you are within the UK, I would suggest that you contact www.johnstonprams.co.uk who will be able to assist in this purchase.

I hope this helps.

Hi,

If you visit this link http://www.johnstonprams.co.uk/contact.htm
you will be able to order a pump.

I hope this helps.

You should be able to download the instructions from www.jane.es.
If these are not of help let me know and I can 'talk' you through it.

Hi,

If you visit www.johnstonprams.co.uk you will be able to purchase this part.

I hope this helps.

there is a web site www.buggypitstop.co.uk who repair and clean buggies including the Jane twin thay also send out spare parts

Hi,

If you contact www.johnstonprams.co.uk they will be able to advise,

I hope this helps.

there is a small metal handle behind each seat, pull it up while you move the seat into the recline position you want - rear seat has four positions, front seat has two. :) Jan.

Hi,

Visit www.johnstonprams.co.uk who will be able to sell this part to you.

I hope this helps.