Jabra Audio Players & Recorders - Recent Questions, Troubleshooting & Support


Turn off headset, press and hold power button till light flashes blue and red continously.
Release power button and press it twice. You will hear a Chinese voice prompt.
Press twice again to hear English voice prompt.
Press and hold till it turns off.
Turn it back on and connect to phone.

Jabra Solemate... | Answered on Jul 05, 2017


Hi replace battery .Check out E/BAY THERE R SOME FOR SALE...,COST APROX $25-00 Cheers

Jabra Audio... | Answered on Feb 13, 2017


Turn your music or TV on your phone. Turn on headset. Turn on blu tooth. After headset connects, the sound should stop coming out of phone. Turn up volume on phone and headset. If this does not work, repair the headset to phone. Then repeat steps.

Jabra headband... | Answered on May 16, 2016


you are following correct and logical steps to charge your device. If it won't charge, there are two possibilities:
Your chager is defective: you can detect charger's output using an electronic tester. If you don't have one, should check it with some electronic repair service
If charger is ok, then your battery is dead. Most similar devices have so called "lifetime" rechargable batteries - means, you can't take apart your device to change the battery.
I have no idea if your device is or not servicable so just to be sure you won't throw away a rapairable device, check it at some electonic service site.

Do you have a manual? This one I found actually doesn't tall much about this device
http://headsetplus.com/PDF/SP5050-QS.pdf

But this one is better.

Jabra SP5050 Manual

Jabra Sp5050... | Answered on Aug 23, 2015


windows 7 supports bluetooth compatibility, but this doesn't mean the computer is equipped with the proper hardware. open the control panel, select system, device manager, and look under HID header; to see if the device for blue tooth has been installed.

Jabra Black... | Answered on Jun 11, 2015


Make sure your phone is on discoverable bluetooth on, power on your device, it will be auto on, then your phone may give you a code to punch in or you may just connect. Pretty simple, I found it sometimes asks you to put the code in if you are some distance from your device, ignore it, it should just take a minute and will connect auto.

Jabra Cruiser 2... | Answered on Apr 26, 2015

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