IOGear Recent Questions, Troubleshooting Help & Support

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Out of the box or before using it, you have to charge the headset for about 4hrs or until no light on the headset (red if it's charging). Then try using it again play around with the volume. If you encounter the same thing then you have to replace it at the store.

Buy a external USB driver. You have no option other than that.

Your computer is locking up because of a lack of memory resources. This is caused by having too many items in start up folder; virus programs are notorious for gobbling up tremendous amounts of computer power and leaving unit to operate at a crawl if at all. Get rid of all the junk you have running and you will be a happy camper.

go to IOgear web site for firmware if available.

Sorry. You will find that Windows XP will not function right because Microsoft no longer supports it.

You will need to update the drivers on the computer for the docking station. It will be the windows seven drivers or lack of them that is causing a failure to remap the usb ports that the wireless dongle is plugged into.