Ingenico Popular Questions, Answers, Tips & Manuals

Take the terminal off charge > Hold down the YELLOW clear key AND the FULL STOP key at the same time to switch off the terminal > Leave for 10 seconds > Hold down the GREEN enter key to power on > Main menu should be displayed > Insert any credit or Debit card and test a 1p transaction sale > If the problem persists, ... https://www.retailmerchantservices.co.uk/help-support/support-detail-pages/Card-Terminal-Support/ingenico-terminal-with-global-payments/

Alert irruption in my edc machine plz help me

Hello, I found some information maybe can help you on stackoverflow.com really good website. Inserting tab character into text using

English please.

Ingenico IPP350 is not meant to be user reset, If you find a small round hole on the back or the bottom that would be just the right size for an unbent paperclip to be pushed into, try pushing a paperclip into that hole for 10 to 30 seconds to reset to factory. Be aware that you may not be able to configure it, as a user, after doing that.

That is a thermal printer. The print head uses heat to react with the paper to make it turn dark. If the paper is not installed upside down, then the issue is the printer itself and since it does get hot it will burn out. Time for a new one I am afraid.

Your bank should be able to help you there.

Hae my iwl 220 is reading alert irruprions pls help

You want someone to come out and fix this right?

check for a connection to the credit facility it works by dialing up an answering machine at the bank and making a secure connection no answer means that the connection( internet, wireless phone line etc) is down and not working Call your service provider or card reader supplier to get the problem fixed

Yeah, but it appears you damaged the innards! Why else would it not work, n'est pas?

The only real reason this would not work is it is not hooked up to a phone/internet line or you are not set up properly with a processor. You have to establish a gateway and a merchant service depending on what forms of payment you are going to accept.

http://www.manualslib.com/manual/629471/Ingenico-Ict250.html?page=3

My new machine says this lane closed

restricted,check your privacy

exit out of POS system. Reboot ingenico with minus and clear button. Go back into POS system.

Ensure there is power to the Signature Capture Pad (SCP). If there is power to the SCP, you should see a lit LED in the top-left hand corner. If not, then it is a power issue. Check your power supply and the powerbar or outlet it is plugged in to. If there is a lit LED, then chances are the board-level battery is dead. It's a button-style battery. You can not replace it yourself. You will need to contact Ingenico or the company that sold it to you, to arrange for them to replace this battery. Any attempt to open the SCP will most likely result in completely disabling the SCP, requiring it to be sent to Ingenico for repair.

Hi Ariel, you can find the manual for the Ingenico EFT930G at the following link. http://www.ingenico.co.uk/zee_uploads/uk/gb/blocks_docs/9468/eft930b-g-user-guide-div434697a.pdf

Call your Credit Card Processing company and tell them you need to have debit transactions enabled. They will need to update the software in your machine (you can't do it yourself). It will only take them a few minutes for them to fix.