HP Office Equipment & Supplies - Page 3 - Recent Questions, Troubleshooting & Support
Printer says 41.3 unexpected size in tray 2. How
Hello,
A couple of things to check.
1) Make sure the paper guides in the tray are adjusted correctly for width and in particular the length.
2) Remove the tray completely check guides.
3) Make sure the tray is fully seated into the printer.
4) Make sure the paper in the tray matches the size of the guides.
If the guides and paper seem OK, the printer may need servicing by authorized service center.
41.3 UNEXPECTED
SIZE IN TRAY [xx] alternates with LOAD TRAY
[xx]: [type] [size]
Description
This is typically caused if two or more sheets
stick together in the printer or if the tray is not properly
adjusted.
Why Does My HP Printer Keep Going Offline?
On encountering offline printer error, users often wonder why does my HP printer keep going offline. Well, there are various reasons why it happens. Some of the prominent causes for printer offline issues include jammed paper, faulty cable or connection, enabled offline mode, outdated firmware, and out-of-date drivers. To fix the HP printer offline error, first, check if there are ink cartridge or paper jam issues. If yes, resolve it quickly. Next, try using another cable to establish connections. Make sure to set your printer manually to online mode from the offline mode, update your firmware and HP printer driver.
11/20/2023 9:03:31 AM •
HP Office...
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Answered
on Nov 20, 2023
Hp color laserjet pro mfp m283fdw paper jam in tray 2 can't see paper
Here are some steps you can try to resolve the issue:
Clear the jammed paper: Open tray 2 and remove any jammed paper. Open the rear door and look for and clear any paper present or obstructions in the paper path. Open rear cover. Clear Jam. Close the rear door to allow the printer to attempt to clear the jam message.
Check the fuser unit: If clearing the jammed paper doesn't resolve the issue, it's possible that the paper is stuck in the fuser unit or that the fuser exit sensor is broken. In this case, you will need to remove covers, flat bed scanner, and fuser to check for any obstructions .
https://www.youtube.com/watch?v=Lz9cTnbuDbw
https://www.youtube.com/watch?v=MxVyWqGeBgQ
If these steps don't help, I recommend contacting HP support for further assistance.
10/28/2023 9:14:46 AM •
HP Office...
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Answered
on Oct 28, 2023
Why HP Printer Offline, How to fix it?
If you use an HP printer, you might sometimes encounter offline error issues. If you want to know why HP Printer offline, how to fix it? Then follow this post. The offline error can be due to outdated drivers, connection issues, or a settings error. To solve this issue, first, ensure that you have downloaded and installed all of the updates for the Windows OS and check you have set your printer as a default printer, and check whether the device connection is made properly.
https://connectmyprinter.com/how-to-fix-hp-printer-offline-error/
10/27/2023 4:31:23 PM •
HP Office...
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Answered
on Oct 27, 2023
My HP Color Laserject CP4025 Error 49.FF03 Device Failure
49.XX.XX
Explanation:
A critical firmware error occurred.
49 errors are unrecoverable exception errors in product firmware. When a 49 error occurs, the user sees a 49.XX.XX message on the control panel (where XX.XX is replaced by a combination of numbers and letters). A 49 error might happen at any time for multiple reasons. Although some types of 49 errors can be caused by hardware failures, it is more common for 49 errors to be caused by printing a specific document or performing some task on the product than it is for a hardware component to be at fault.
Most commonly, 49 errors occur when a product is asked to perform an action that the product firmware is not capable of and might not have been designed to comply with, such as:
· Printing files with unsupported programming commands.
· A unique combination of user environment and user interactions with the product.
· Interfacing with a third-party solution that was not designed to work with the product.
· Specific timing, network traffic, or concurrent processing of jobs.
Each of these interactions could cause the product firmware to initiate an action that the product cannot accomplish. In situations like this, the product might present the error if it has no other option. When these errors occur, the only way to recover is to turn the products power off and back on.
NOTE: LaserJet formatter PCA's are rarely the root cause of 49 service errors. Please do not replace the formatter or Flash unless troubleshooting has identified the formatter as the root cause.
I suggest that you try to upgrade your printer's firmware and then try doing a FULL NVRAM Initialization .
10/22/2023 4:38:22 PM •
HP Office...
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Answered
on Oct 22, 2023
How to Reset HP Printer ?
Restore factory settings
- Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect.
- Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on.
- Release the Resume button.
..
9/29/2023 8:18:54 AM •
HP Office...
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Answered
on Sep 29, 2023
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