HP OfficeJet - Recent Questions, Troubleshooting & Support - Page 7

Forgive me for asking this, but roughly speaking about 80 to 95% of problems involving ink or toner are resolved by the following:
Are you using a factory new ink cartridge supplied by the manufacturer of the printer?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using the manufacturer’s new ink cartridges, then please contact their technical support group. Factory new cartridges usually have warranties on them.
Don

go to HP Support & Drivers

It's the password you used to setup security in your wireless router.

Clear the paper jam Followthese steps in the order presented to clear the paper jam. Step one: Remove any loose paper: Remove any loose sheets of paper from the input tray and theoutput tray. Take note: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the jam from therear of the product Take note : Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product. 1. Pressthe Power button ( ) to turn off the product. 2. Disconnectthe USB cable from the rear of the product. 3. Disconnectthe power cord from the rear of the product. 4. Pressin the tab on the left side of the rear door to release the door. Remove thedoor by pulling it away from the HP All-in-One. Figure 1: Press the left side tab torelease the rear access door Gently remove any jammed paper orbits of torn paper from the rollers inside the product. Use both hands to pullout any whole sheets of paper to avoid tearing them. Take Note: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure2: Remove scraps of paper Replacethe rear access door. Gently push the door forward until it snaps into place. Step three: Clear the jam from theautomatic document feeder (ADF) 1. Openthe cover of the ADF. Figure 3: Open the cover of the ADF 1. Gentlypull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur. 2. Closethe cover of the ADF. Step four: Clear the jam from thefront of the product 1. Lookinside the product through the paper output tray to check if any loose or tornpaper is stuck in the rollers. 2. Gentlypull the paper out of the rollers. You must Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism. Use a flashlight to make sure that you find all traces of paper. 3. Reconnectthe power cord to the rear of the product. 4. Pressthe Power button ( ) to turn on the product. Step five: Print a self-test report Printa self-test report. Please inform me if this help you with the paper jamproblem.

may be the ink cartridge is empty/not working. remove and return then restart the printer. if empty u can buy a new one. if u are a risk taker buy the black ink then a seridge and a niddle then refill it.

1. Unplug the cord from the printer. Wait 30 seconds.
2. Now Press 3 and the # key at the same time while plugging in the power cord.
3. Release the buttons after the product starts up.

Your product has now been reset to factory defaults.

I wonder whether the Word Doc SDK I am testing these days can help with the related programs? How to Get Started with VB NET Word

Hi. To reset an HP Officejet 6500 E709a or 6500 Wireless E709n, follow these simple steps: 1. Press the (*) and (#) buttons on the printer control panel at the same time and let go. 2. Use right and left arrows to scroll trhough menu and select "Resets" 3. Select "Semi-Full" reset and printer will shut off in a few seconds. 4. Unplug the printer from wall and wait 30 seconds. 5. Plug in the printer, Turn printer on and selec basic settings. Your printer is now reset!!! If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

Hi,

Are you trying to scan the image from printer to your computer or a photo copy from scanner glass? Do you get any error message or blinking lights?

Regards
Riztech

when installing the drivers turn off the antivirus software. download the latest drivers from HP, also down load the HP software on the main software page. this is the latest HP firmware and diagnostic firmware.

Try reconnecting a control panel. In the video below, we show how to fix the control panel, there you will see where the ribbon cord needs to be reconnected. Also, check the logic board connection if this doesn't work.

This video shows how to change ink cartridge on HP 6500 and 6500A

Disconnect the power cord of the printer from the electrical outlet.
Wait at least 30 seconds.
Press and hold the # and 3 buttons while reconnecting the power cord.
When the printer turn on, release both buttons.
This will reset the printer.

HiWant to reset the printer?Check this video out.Hope it helps.Thanks!

Lcd is not a replaceable part.
try these steps to resolve problem
- unplug the power cord from the back of the printer while it's turned on - wait for a minute before you plug it back in - if it does not solve the problem - unplug power cord from the back again while machine is turned on -wait for a minute,push pound key and 3 while plugging power cord back in -lastly,if the first two do not solve the problem - try pound key and number 6 same path above -if issue still exists,printer needs to be replaced

This should be a good guide through fixing the screen. You will need a star shaped t10 and t8 screwdriver tip and a heat gun or hair fan with heat setting:

Someone pulled hard on jammed paper to remove it from the printer. This has broken the small plastic paper advancing gear on the left-hand side of the printer (have seen this mistake a number of times). The printer is broken and cannot be fixed, and it is time to purchase a new one. What you and everyone needs to learn from this is to NEVER pull hard to remove paper out of your printer. Be careful, and open the access doors to get to it. We would suggest that you upgrade to an HP 8600 series printer and if you print more than 500 pages per month you purchase an AdaptiveInk continuous ink supply system (CISS). Adaptive Ink Continuous Ink Supply System Home Page Adaptive Ink HP Pigment ERC

Unplug Wait 20 secs Plug it back in while holding 6 and # Continue to hold until a reset notification pops up (this may take a while). The error may pop up again, just unplug and plug back in and you should be good.

Just clean paper pick up rollers. This video instructions show how to do it: