Regarding your query, it sounds like the HP Officejet 4315 printer is locked into the advanced service test mode (i.e. one of your ink cartridges is causing the issue). Remove both ink cartridges and clean thoroughly before proceeding to next step - our Inkjet411 support links are provided below to help you diagnose the issue.
1) Clean cartridge/printer electrical contacts. Also inspect printer's internal carriage flex cables for surface damage (i.e. burn marks) or an uneven contact surface (by which the cartridge's rear electrical contacts mates with).
http://inkjet411.com/?page_id=1519
2) Perform either of the 'B' procedures below to verify HP Officejet 4315 printer and ink cartridge electrical performance.
B.1. Perform Tap 43 test: [for most older HP Officejet printer models with keypads]
1. Press * and # keys at same time
2. Enter 1234 (or 124). The 'Underware' menu should be displayed.
3. Using left/right arrow keys, navigate to Special Reports/Reports Menu (......or 'System Menu' / 'Information Menu' if Reports Menu is not available). Select Enter.
4. Using left/right arrow keys, navigate to 'Extended Self Test'.
5. Select Enter to print test print - evaluate test print. If excessive nozzles are missing from the stair step pattern, then perform cartridge cleaning to correct.
6. Using left/right arrow keys, navigate to 'print-mech button tap' menu.
7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. NOTE: enter 'code = 41' if 'code =43' does not activate the diagnostic print report.
8. Select Ok. Within one minute the Tap 43/41 diagnostic test pattern should be initiated and print. The test page prints.
--- Providing the color cartridge is partially functioning, the diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 21/27/56 black cartridge should display 416 good nozzles (26x16 grid), while a good HP 22/28/57/58 color ink cartridge should show 300 good nozzles (10x10 color grid). For reference, please refer to video at link below to help evaluate test pattern. [NOTE: HP 56/57/58 and HP21/22 cartridges are electrically similar]: http://inkjet411.com/?page_id=2358
B.2. Print Diagnostic Self-Test Page (only available on select HP printer models):
1. Press the Setup Button located on the bottom center of the control panel, beneath the LED readout.
2. Press 2 to select "Print Reports"
3. Press 6 to select "Self-Test Report" on the number keypad
4. Examine the resulting self-test page that prints. There should be lines extending all the way across the page in black, yellow, cyan and magenta. A missing black line indicates a problem with the black or photo cartridge. Faded, streaked or missing lines in the other colors indicates a problem with the color ink cartridge. Refer to video at link below to help evaluate test pattern.
For advanced HP inkjet printer diagnostics specific to your printer model, please refer to 'HP Diagnostics Tests' .pdf file at the following link: http://inkjet411.com/?page_id=1813
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Please note that all Costco USA (all stores), Costco Canada/Mexico/UK (most stores), Fry's Electronics USA (all stores), Best Buy Canada (13 stores) support the the HP 61 ink cartridge series. Our network of retailers stand behind the product and performance - guaranteed. For store locations and details on ink refill pricing:
Costco USA Ink Refill Service (465+ stores):http://www.costcoinkjetrefill.com
Costco Canada Ink Refill Service (59 stores):http://www.ca.costcoinkjetrefill.com
Costco Mexico Ink Refill Service (35 stores):http://es.costcoinkjetrefill.com/
Costco United Kingdom (7 stores):http://uk.costcoinkjetrefill.com/
Fry's Electronics Ink Refill Service (34 stores):http://www.frys.com/ads/page51
Best Buy Canada (13 stores):www.geeksquad.ca/inkrefill/
We also have ink refilling centers in many University stores across the USA & Canada, including:
Brigham Young University, Brigham Young University - Idaho, Cornell University, New York University, Queen's University, San Diego State University, University of Calgary, University of San Diego, University of Virginia and University of Wisconsin - Madison
Refill Store Map Locator:http://www.go2ris.com/
Just bring your ink cartridges into any of our authorized refill center locations. The in-store representatives (at either Photo/Electronics support center) are trained to refill over 270 different ink cartridge types from all the major manufacturers (i.e. HP, Epson, Canon, Lexmark and Dell) and can answer any additional questions you may have. It typically takes less than an hour to complete the refill from the time you drop the cartridges off. Our network of retailers stand behind the product and performance - guaranteed. All of our inks are Made in America and closely match original manufacturer's ink quality - we are sure you'll be satisfied with both color 'pop' and image longevity performance.
The RIS InkCenter - the power behind retail Inkjet Cartridge Refill Services: http://www.youtube.com/watch?v=e7tlmEexor8
Save Money. Save The Environment.
Customers who have questions regarding the use of refilled ink cartridges can visithttp://www.inkjet411.comor contact us directly [email protected], if a refill center is not close to you and you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge fromhttp://www.inkplicity.com/as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only).
-Thank you
Small plastic gear assembly on the left side of printer acti g as clutch may be damage.The common problem in this model. The assembly body is broken! U can fix it.it's hav 5-6 gears..open from top side.
Blue is made from magenta (pink) and cyan ( sky blue), if your blues are coming out pink then they are missing the cyan component.
In your machine this could be caused by a blockage in the printhead, the cyan cartridge being empty, an electronics fault, a boma pump fault (the squishy black thing on the base of the cartridge). Check your cartridge first - if it feels lighter than the other it is probably empty. Sometimes there is a fault where the entire contents of a cartridge (usually the cyan) can be emptied in a matter of days or less. If the cartridge is unusually empty compared to the other colours - refer it to HP.
This fix applies to paper jams the device believes are in the rear duplexer and often .... just fine, but still the printer wouldn't print and the display shows paper jam. ... withno problem but now with this paper jam problem I can't discard anything. ... I have apaper jam message on my hp printer too - it's an old printer that had a ...
To resolve print carriage access door or ink cartridge cover open error just dial toll free number HP Customer Service Phone Number +1-800-281-3707 24*7 available for your service with the help of qualified technicians. HP Customer Support Phone Number 1 8002813707Help
Try reinstalling all of the printer software. If that does not do it then something is wrong with the printhead itself, specifically the area that controls the flow and metering of the black ink.
Hello!
As the manual of this device says
Check the print cartridge to make sure
you have properly removed its packaging. Being careful not to touch the gold-colored contacts or ink nozzles, make sure you have gently pulled the pink tab to remove the plastic tape.
Here is the link to a manual of this device. Hopefully, it will help.
http://manualsbrain.com/en/manuals/1174050/?page=154
it will be stuck in roller cleaner mode, that is mechanical. the only real way is to push it thether over to the left. with the power off the printer, then close the compartments and turn on the printer it can take 2 o3 goes as it will try to move it right. you have to get it off the clip that is holding it there. the cartridge is held in place to stop it moving while the roller is cleared.
you may need to purge stuck jobs. you do that by stopping then restarting spooler.exe. see running services ie right click my computer and choose manage. once you do that it should print. if it doesnt then its an IP address issue, print a status sheet, usually OFF then hold in button, keep holding and turn on printer it will print status sheet. check IP address is correct as per printer properties.
The PDF File Type Is Not an Option When Scanning from HP Solution Center for HP Multifunction Printers When Using Windows
This document pertains to all multifunction printers with HP Solution Center software connected to a Windows computer.
When you scan from HP Solution Center in Windows, the PDF file type is not available.
The Officejet 8710 printer can face paper mismatch issues if the paper settings are not set properly in the Print Preview box. Try setting the Paper Type option to Plain in the settings window that appears before performing the print. Change the settings to 8.5 x 11 in both the copier and the printer setting. There can also be an issue with the paper tray. Set the paper width guides correctly. Try printing a Configuration report to determine which paper size the printer is configured to. Any bits of paper stuck inside the printer roller might also cause paper feeding errors. Open the cartridge access door of your HP Officejet Pro printer. Wait for the ink cartridges to a position on the left. Look for any pieces of paper inside the cartridge area. If any bits are found, remove them. That should solve your problem. for more support Call our Toll-Free 1-866-293-9220 or visit https://goo.gl/Pkv63e
