Honeywell Home Security - Page 8 - Recent Questions, Troubleshooting & Support
Ground fault
That's tough problem to fix with out a decent amount of tech knowledge. Currently, one or mutliple wires that are coming from the alarm panel are "grounded out" somewhere along the line. Basically, the copper of one of the wires is touching something that is taking the voltage to ground. Depending on the size of the facility this could be quite the project. It would be best to hire a techinician who is familiar with solving "ground faults" to resolve for you.
How do I change battery in alarm system
Find the main box that has the alarm control board in it. This panel can have a 12v 4ah battery or a 12 7ah battery. Unplug the old one, plug in the new one. Make sure you put the black to black red to red it doesn't matter what order but if you do it backwards then you'll have to guy buy some small fuses. GIve it about 12-24 hours and it should clear from the keypad.
I forgot my menu password
Contact Honeywell tech support and ask them to email you the .bat files that will reset the log in info. Put it on a blank thumb drive, power down the unit, plug in the drive and power up the device. It should reset it back to the default user name password. If you don't know what they are make sure you get them from Honeywell.
5/17/2014 2:05:07 AM •
Honeywell...
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Answered
on May 17, 2014
It showes me on the xls60e fire panel ardesseble
An "earth fault" or ground fault is a condition where one of your circuits is grounded or shorted to earth. While all fire alarm systems are normally grounded for circuit board overload protection and personal safety issues, all circuits (bell circuit, smoke detector/heat detector/pull station circuits) should be free of earth grounds. I would suggest if you are not knowledgeable enough to troubleshoot your system you should contact a security/fire alarm installation company to fix the problem. If this is not a viable solution and you want to attempt this on your own try removing each circuit from the panel one at a time. While this will certainly cause additional system troubles, when you remove the circuit causing the earth fault the condition will disappear. You will then need to check all wiring, spice points and devices on that circuit to determine the faulted location.
DOOR/WINDOW SENSOR NOT WORKING
There should be two parts to the sensor. Make sure both are paired up evenly within a inch of distance. A system or panel reset might be necessary.
4/20/2014 5:37:18 AM •
Honeywell...
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Answered
on Apr 20, 2014
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