Holmes Products Air Purifiers - Recent Questions, Troubleshooting & Support

After spending hours searching for this supposed little hole easy to miss, I called customer service. I found out that it's easy to miss because it doesn't exist!

Here's the correct answer: Once you've replaced the filters, turn the unit back on. Then, with the machine running, press and hold down the on/off power button for about two seconds. The red light will flash and then turn off.

click on this link and get the service manual or info u need

http://www.holmesproducts.com/CustomerService.aspx

Hello, this is Ava with Think Crucial. This is the manual of your Holmes model number: Holmes HAP9422 Product Manual Hope this was helpful. You can purchase a wide variety of high quality Holmes replacement parts for your Holmes Air Purifier direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 http://www.thinkcrucial.com/search?type=product&q=holmes Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Hello, this is Ava with Think Crucial. To change the wick filters of your humidifier: 1. Turn off the unit and unplug it from the wall outlet 2. Remove the tank for the housing. 3. Locate the 3 lock tabs in the base of the unit. Turn them clockwise until the base of the tab lines up with the indentions in the base and lift off the housing. 4. Locate and turn the lock tab clockwise on the base holding the wick fram. Remove the wick frame and set it aside. 5. Remove the old wick by pulling the bottom of the wick out of the frame first and discard. 6. Insert the new wick top first. Ensure wick is in between the tabs at the top of the wick frame then slide the bottom part of the wick into the fram, making sure not to crush the bottom corners of the wick. 7. Reassemble the unit and refill the water tank if necessary. 8. Turn the unit back on and resume operation. You can purchase a wide variety of high quality Hunter replacement parts for your Hunter Air Purifier direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 http://www.thinkcrucial.com/search?page=1&q=hunter&type=product I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

I owned the previous model of the same unit with the hole for the paperclip. But it wore out and I replaced it with the HAP422 and found the same issue; no hole to "reset" the light. I was just fooling with it and determined that "some" switch would reset it and finally held the power on button on for a few seconds, after which, the red light flashed and then went out. Problem solved. BUT THERE IS NOT ONE WORD IN THE MANUAL TO TELL YOU THIS! WHY NOT?

Hello, this is Ava with Think Crucial. There are 3 settings for optimum air filtration. You can operate your Holmes air purifier continuously on the Medium (2) setting. It's rugged motor has been designed to give many years of use. For quieter operation (such as bedroom), select the Low (1) setting. When high levels of air polution are present, select the HIGH (3) setting to quickly circulate and filter the room air. You can purchase a wide variety of high quality Holmes replacement parts for your Holmes Air Purifier direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 http://www.thinkcrucial.com/search?type=product&q=holmes I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Hello, this is Ava with Think Crucial. It looks like you may need to change your filters. It is advisable to change filters every 3-6 months for optimal use. When replacing your filters, make sure that the unit is turned off and unplugged from the power. Once filters are replaced, turn on your unit then press and hold the filter check indicator button for 3 seconds. The indicator light will blink 3 times and turn off, and reset the filter change timer. You can purchase a wide variety of high quality Holmes replacement parts for your Holmes Air Purifier direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 http://www.thinkcrucial.com/search?type=product&q=holmes I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Call the manufacture and tell them it is defective and to please replace it.