Hitachi Health & Beauty - Recent Questions, Troubleshooting & Support


I had the same problem with mine, it's due to the fact that the smaller spring has become un-lodged from the ******** itself.

You will need:
1. Roll of electrical tape.
2. Utility Knife
3. A small slot head screw driver OR a pair of needle nose pliers.

The solution is to unscrew the silver ring so that is can be moved up and down. Now, you need to use a utility knife and cut the blue rubber off of the spring. Once you have the blue rubber but off you can see a large spring with another smaller spring inside. Push the head of the ******** till the larger spring's coils are an 1/8 to 1/4 of an inch apart. Next take either the small slot head screw driver or a pair of needle nose and jam the smaller spring back into the hole in the center of the white plastic piece inside of the larger ring. Next plug it in to make sure the vibration is working, reattach the silver piece and tape the larger spring with electric tape.

Hitachi Magic... | Answered on Aug 17, 2018


To the manufacturer.

Hitachi Magic... | Answered on Jun 27, 2017


If your wand is N American then "don't do it" 220 through a 110/120 will fry all the magic out of it. You could get a step down transformer 220 to 110. Plug that into the 220 socket and plug your magic wand charger into that.

The cost would not be worth it though ... buy some more magic that is 220. be happy ... not sorry :-)

Hitachi... | Answered on May 17, 2017


No, the odds of finding that part are very rare.

Hitachi Magic... | Answered on Sep 19, 2015


it's defective. return it.

Hitachi Magic... | Answered on Jul 07, 2015


Bring the spring to a local hardware store (not a big brand like home depot, lowes or Mr. Brocco). Go to an Ace hardware or small town hardware store. They usually have dozens of sizes to compare your's with. They usually don't have to be exact replacements. Just so they fit in the space and have about the same force or tension. Make sure your new one Has about the same space between coils (if any) and about the same diameter wire. You should be able to find something. If you tell the guy at the hardware store what it is for, he may become extremely helpful!

Hitachi Magic... | Answered on Jul 07, 2015


My wife goes through those things pretty quick, but she keeps buying new ones and saying that she got her money worth.

Hitachi Magic... | Answered on Jul 05, 2015


return it to be replaced if under warranty .

Hitachi Magic... | Answered on Mar 05, 2015


There should have been a small manual that came with it detailing how to use it. If that does not work google model followed by manual

Hitachi... | Answered on Dec 19, 2014


You can buy a new one from aliexpress.com for around twenty dollars post free . Costs $35 for a inspection in my town . most times the switch or motor is burnt out . don't run for longer then 1/2 hour without a spell or the motor will burn out.

Hitachi Health &... | Answered on Nov 13, 2014

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