Hitachi Deskstar - Recent Questions, Troubleshooting & Support


Your motherboard MUST have a SATA 3.0 port. It is usually blue or look closely on the motherboard to see where the 3.0 port is located. If your motherboard doesn't have a 3.0 port your hard drive won't be any faster than a normal hard drive.

Hitachi Deskstar... | Answered on Mar 24, 2018


You may have to up the power supply wattage to cover all the extra load you have with all the drives you have

Hitachi Deskstar... | Answered on Jun 27, 2017


You can contact them using this number for hard drive related problem 1.888.426.5214 , or you can check this site for other number depending on your location
http://www.hitachigst.com/hdd/support/sources/tsc.htm

Hitachi Deskstar... | Answered on May 07, 2015


Update your ms Drivers and Service pack.

Hitachi Deskstar... | Answered on Jan 27, 2014


you can check the jumper, is it on the right place?
besides, some motherboard is indeed do not support hard drive with large size on it...

Hitachi Deskstar... | Answered on Jan 20, 2014


Easy, just hook up old drive as secondary and new drive as primary. Copy what you need from the secondary onto the primary. When you are done, just disconnect the secondary drive and enjoy your new one.

Hitachi Deskstar... | Answered on Jan 03, 2014


Hi, if you can hear the drive spinning up but then making a clicking noise this means the heads have failed, this would need to be opened up (ideally in a clean room), if the platters are okay you can replace the heads... but if your data is precious to you I would reccomend sending it to a data recovery company Digital Recovery (www.digitalrecovery.co.nz) are fairly good.

Hitachi Deskstar... | Answered on Dec 30, 2013

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