HEWLETT-PACKARD Office Equipment & Supplies - Popular Questions, Answers, Tips & Manuals
Install Cartridge Message
You could have a bad cartridge and the printer is not reading the chip, causing this error. Best way to check is try a new cartridge.
What is the question mark mean on my screen
Hello,
"?" on the right of the screen is about helpful instructions.
When you touch the ? , the printer display should show up some helpful instructions.
If the printer does not respond to press the ?, then try the below steps.
> Remove all the ink cartridges
> while the printer is ON, uplug the power cord from back of the printer.
> wait for 60 seconds. Plug in the power cord to the printer.
> Install ink cartridges when prompted.
HP Printer, CP5225, Error message, Right door open,
Recommended action
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Close the door.
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Use the right-door switch (SP15) test in the manual sensor test to verify that the switch is properly functioning. If the switch fails the test, replace the switch.
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Check the sensor flag on the right door assembly. If it is damaged, replace the door assembly.
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If the product has been recently serviced:
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Check the connector (J708) on the 24V interlock switch and the connector (J181) on the DC controller PCA.
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Reseat the formater board and retest.
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Reseat the ICB and retest.
How do I close the Cartridge Door
Do you mean the HP Deskjet J5700? The cover show just push down. On a few HP all-in-ones, a locking bar holds the cover and you need to lift up on the cover before it goes down.
If the printer cover refuses to close, make sure that the ink cartridges are fully seated. (Push forward and slightly upwards.) Make sure that there are no foreign objects that are blocking the cover from latching securely. If you believe that the cover is closed but are getting the "Cover open" message, try resetting the printer. Turn on the printer (if it is off). Then unplug the data cable. Unplug the power cord from the printer. (I like to also unplug from the wall outlet.) Wait at least 30 seconds then reconnect the power cord (wall outlet, if needed, then to the printer). Turn on the printer if it doesn't come on. Then connect the data cable. Check if the message recurs. If it does, the printer needs to be serviced or replaced. Contact HP if the unit is still under warranty (1 year normally). If it is out of warranty, decide if it is worth the cost to have it serviced.
I hope this helps.
Cindy Wells
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