Hannspree Computers & Internet - Recent Questions, Troubleshooting & Support

hi try to un plug and re installed 10 to 15 time some time their is a problem with female jack

call them only they can do that. also most web sites no ban hacking passwords because of NEW LAWS. but here there are ask them they designed it and no 2 PC reset the same why (all are different) https://www.hannspree.eu/support/

Hi, If you switch the screen off and back on again do you see a picture for a second or not? If you do then I suspect a fault called "Bad Caps" which is repairable. If not then try another screen and see if that works ok.

Not sure why you would need an internet connection to recover data. Maybe it has ransomware on it? There are CD's you can burn that can run a Linux environment and check fr malware. The Hirens CD comes to mind.. Try downloading it, burn to CD or create a USB install and run some malware programs on it. Or use a Windows 10 install to reinstall a new system.

The blinking green power indicator means the unit is trying to startup but failing. You can try replacing filter caps in the low voltage power supply.

It may have damaged the power supply(PS) and a fuss is possible, but you may not recognize the fuss on the circuit board. Open up the monitor and take a look. Also take the Number down off PS and look-up on line. A used/refurbished PS. eBay a good place to look

Go to your run command and enter msconfig and hit enter. then > startup and in the listing of items un check the line that has anything to do with your video card/software.