GN Netcom Radio Communications - Recent Questions, Troubleshooting & Support
GN 9350 Headset won't charge, blue light remains off
Unplug the unit, then take the ear piece and slide the battery off .... When you have the battery detached from the ear piece, wipe off the metal prongs, leave it off for a few minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the unit to be charged. That should take care of the issue.
Occasionaly I pick up my
It would be nice to know what headset you are talking about. They are all different, and a generic question such as this can't give you anything more than a generic answer.
I would take it back to wherever you purchased it and get them to check it out.
Sorry, but that is about the best answer anyone can give you with so little information to go on.
Hi, I have the GN9120 and they are getting ve...
Hello Jennifer,
I do not own a GN9120, or anything similar (I have an old bluetooth earbud for a cellphone), but it sounds like a typical exhausted battery issue.
Batteries get old and sometimes do not charge to full capacity. According to the pdf manual from Jabra, the headset will beep every 20 seconds if the battery is low.
Another idea is maybe they are drifting off-frequency, either the adjustment got knocked off (if there is a physical adjustment inside), or the capacitor or other component values have changed to cause them to transmit off-frequency. I am surprised there is no sort of squelch on the base unit like they have in wireless microphones used on-stage.
Also check the phone cable between the base unit and any other phone cables.
My last thought is check the power supply for the base unit, sometimes they fail and output too low of a Voltage or start becoming noisy with power line noise.
I hope you figure it out! :-)
I am thankfully not near the fires here in California...
Not finding what you are looking for?
