GE Model WCVH6800J
Error Code 04.
TROUBLESHOOTING CHART
Codes Description Action
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22,23 Fill problems
• Ensure manual water valves are fully open.
• Check if water strainers on solenoid valve assembly are clogged.
• Check for obstructions inside inlet water hoses.
• Ensure solenoid valves do not leak when the valves are de-energized and the washer is powered down. • Measure coil resistance for both valves; if outside range (1000-1250 ohms at room temp.), replace solenoid valve
assembly.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM, OR FOR ERROR CODE 23:
• Replace solenoid valve assembly.
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30, 31 Drain problems
• Ensure pump strainer is clean and free of debris.
• Check for obstruction inside the drain hose.
• Check pump impeller blades and bearing; if evidence of blade damage or seized bearings are present, replace the pump.
• Check electrical connections at the pump motor and harness.
• Measure pump motor resistance; if outside range (9-14 ohms at room temp.), replace the pump.
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38,39 Dispenser problems
• Check for obstruction in dispenser mechanism and linkages.
• Check electrical connections at dispenser motor feedback switch and in the harness.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace dispenser motor assembly.
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42,45, 49 Motor Drive operation above design limits
• Ensure all 4 shipping bolts have been properly removed.
• Remove all foreign objects that may be lodged between inner and outer basket.
• Look for signs of seized bearing(s) on basket and drum motor, replace components as necessary.
• Inspect condition and mounting of door gasket, replace and re-mount as necessary.
• Ensure inner basket (drum) can rotate freely.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace motor drive or drum motor.
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43,4A, 4B,4C, Motor Drive internal problems
4E,4F, 50,52,
53,54
• Measure AC outlet voltage, ensure correct range (102V to 132V AC).
• Check electrical connections at the drum motor, motor drive.
• Check harness integrity between main control and motor drive.
• Unplug the unit, wait 30 seconds, restart the unit.
• If the fault persists and re-appears -replace the motor drive.
problems
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57,58,71 Main Control internal problems
• Unplug the unit, wait 30 seconds, re-start the unit.
• If the fault persists and re-appears -replace the main control.
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60,61,63,64, DOOR LOCK assembly problems
• Check integrity of wiring and connections between main control and DOOR LOCK mechanism.
• Investigate DOOR-LOCK mechanism, check door microswitch operation, lock and unlock solenoid continuity, contact integrity;
replace DOOR LOCK mechanism if necessary.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.
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65 Water Level Sensor problems
• Check integrity of wiring and connections between main control and Water Level Sensor.
• Check integrity of Water Level Sensor, replace if necessary.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.
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66,67 Water Temperature Sensor problems
• Check integrity of wiring and connections between main control and HeaterfThermistor Assembly.
• Using ohmmeter, measure Thermistor resistance; if outside expected range, replace HeaterfThermistor Assembly.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.
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70 "Stuck" key
• Press each key. There should be mechanical "click" feedback with every press.
• Enter Service mode, use 104 test to check key operation. Press every key. Every keypress should generate audible
"beep." Press "Power" key last to avoid premature exit from t04 test.
• Separate control and control housing from the front panel; clean and remove all foreign matter and debris from keys,
front panel and control housing, re-assemble. Ensure all keys can be operated freely without "sticking."
IF ABOVE STEP DOES NOT CLEAR THE PROBLEM:
• Replace the main control.
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62 System Contact Failure
• Check integrity of wiring and connections, look for insulation breakdown and short circuit conditions on the harness, replace
harness if necessary.
• Check integrity and electrical connections of all loads (heater, pump, pressure switch, door lock, solenoid valves,
dispenser motor), replace respective components if necessary.
IF ABOVE STEPS DO NOT CLEAR THE PROBLEM:
• Replace the main control.