Generac Electrical Supplies - Page 2 - Recent Questions, Troubleshooting & Support

0helpful
1answer

Generac xp8000e NO output power. Any suggestions on where to start.

Check the regulator.
8/16/2021 6:17:36 AM • Generac... • Answered on Aug 16, 2021
0helpful
3answers

Generac Guardian Standby Generator 04760 15KW LP won't stay running

Turns out it was the Manual-off-Auto switch that was bad. My DVM showed a voltage drop across the switch. The controller wasn't getting enough power. One good thing about it was it forced me to really study the schematics to understand how everything worked. I'm now in the process of designing my own esp32 based controller, with wifi connectivity, to replace the stock control board.
8/9/2021 2:36:31 PM • Generac... • Answered on Aug 09, 2021
0helpful
3answers

Generac 20,000kW Standby generator doesn't start shows message STOP ALARM OVERCRANKED

Overcrank means that it tried to start and couldn't. It will go through 5 crank cycles and then stop with this alarm. Switch to off, hit enter to clear fault and then try to start in manual. Check to make sure you have fuel and pressure is 11 to 14 in WC.
7/22/2021 6:42:28 PM • Generac 13,000... • Answered on Jul 22, 2021
0helpful
2answers

How do you stop generator from stalling under load

As you have not provided me with the information I requested I'm going to have to take a few guesses here Bob. You could be overloading the generator. You can't run a 10,000 BTU air conditioner off of a 1000 watt generator. You need to look at your load, (what you are trying to power), and determine how much power it needs. Almost everything has a tag somewhere on the device. Most don't give watt requirements. But they do tell you, how many amps the device pulls, as well as the voltage the device needs. So you need to do some math here. Volts X Amps = Watts. So if we have a 120 volt device, that pulls 15 amps, we need 1800 watts to power it. But it gets a little more tricky than that. Motors are often rated at what they pull while they are running! But it can take two or three times more power to get them started. Example... A motor rated at 10 amps, using 120 volts will be 120 X 10 = 1200 watts. But it could take 2400-3600 watts to get it running. So in theory a 3000 watt generator may die before it can start that load. Heating elements are also power hungry! Let's say you have a small 800 watt generator, and your just trying to run a simple coffee pot! Well the heating element in a typical coffee pot pulls 1000-1500 watts. A hair dryer or microwave oven rated at 1000 watts, is the power they produce, not the power they consume! So a 1000 watt microwave may pull 1600 watts of power to run. Most non US generators are highly over rated as well. I certainly would not trust a Harbor Freight 3000 watt generator to actually put out 3000 watts of power. Not that they are bad units, I would expect their numbers to be under PERFECT conditions. Temperature, humidity and altitude also play a part! Your 3000 watt generator is going to put out more power at 50 degrees, at sea level, than it is at 7000 ft in the mountains at 100 degrees. So my "guess" Bob, is that your just asking more from the generator than it can produce. Picking out a generator is not as easy as it looks. "Hey that one is $1000 and this one is $300! They both make power! What's the difference". The difference is what do you need to run! "Heck I'll just get that 50,000 watt unit"! Yeah you can do that too, but you will never use that much power, and you will burn way more fuel than you need to. My other "guess" is that you have a governor issue on the engine. As load increases the gov will throw more throttle to the motor. My generator has an option to run full speed or on the gov. So it will idle and burn less fuel while I am hammering in a nail, then go to full power when I trigger a saw connected to it. Lot's of factors involved here Bob.
7/14/2021 9:44:06 PM • Generac... • Answered on Jul 14, 2021
0helpful
2answers

Error code - 2400...stopped-alarm- fuse problem, fuses checks good

I has this problem after performing Schedule A maintenance. Called Generac. They advise this a trip caused by removing the fuse before work to prevent engine start up, The fix is to turn unit in off position and then press ENTER key.
6/30/2021 12:20:46 PM • Generac 20 Kw... • Answered on Jun 30, 2021
0helpful
2answers

What does “over speed” message mean?

its means there is a problem with the stepper motor which controls throttle opening and closing directed by the controller
4/25/2021 9:59:53 PM • Generac... • Answered on Apr 25, 2021
0helpful
1answer

Generac PrimePact NP50G won't start.

does it have spark?? getting fuel?? air filter clean, oil full??
4/9/2021 4:47:41 PM • Generac... • Answered on Apr 09, 2021
0helpful
1answer

Low voltage shut down on generac 11KVW generator

duplicate question
3/9/2021 9:39:19 AM • Generac... • Answered on Mar 09, 2021
0helpful
2answers

My Generac GP5000 generator runs great for about 4 minutes until it heats up then it starts cutting out and backfiring until it ultimately dies and wont restart until it cools down

If it is new and under warranty, talk to Generac about getting it fixed.If it is old and unused, it probably needs fuel system cleaned out. Carb needs to be removed and cleaned inside and out, fuel lines need flushing, filter changed and if it has an automatic choke, it needs to be checked because it sounds like it is stuck on.
1/10/2021 9:48:18 PM • Generac 5622R... • Answered on Jan 10, 2021
0helpful
4answers

I have a new Generac 20KW Propane generator with a

Sounds like the electritian wired something wrong. Control wiring for that generator should be:
N1 and N2 = 240 vac utility input
Wire 0 = ground
Wire 194 (15B) = + battery
wire 23 = transfer signal
11/24/2020 2:01:31 AM • Generac Guardian... • Answered on Nov 24, 2020
0helpful
1answer

Generac ultra source 15000 watt generator runs for about 12hours then shuts off after a few hours it will start back up and do the same thing

Could be the fuel tank is not venting properly. When it fails, remove fuel cap and try starting. If it runs replace fuel cap wuth new.
11/1/2020 7:29:20 PM • Generac... • Answered on Nov 01, 2020
0helpful
2answers

What kind of oil do you use

Judy, Generac portable generator oil recommendations. Above 40°F, use SAE 30. Below 40°F and down to 10°F, use 10W-30. Below 10°F, use synthetic 5W-30. Oil should be changed after the first 8 hours of operation and every 200 hours of run time thereafter. Check the attached links,instruction and guides, Good luck "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." http://www.generac.com/service-support/faqs/portable-generator-faqs http://www.generac.com/service-support/faqs/home-backup-faqs Best oil for Generac generator Lawn Mower and Small Engine Bob Is The Oil... Generac Generator Oil Change
8/27/2020 1:54:09 PM • Generac... • Answered on Aug 27, 2020
0helpful
2answers

Generator Transfer Problem

There isn't much you can do with servicing the generator set or transfer switch unless you've got lots of experience in diagnoising semi-conductors and electronic components.

Depending on the age of the system, it would be benificial to have a qualified service tech take a look at it.

As an electrician, I've installed several back up generator sets in homes for customers and have had a few of these automatic transfer switches with intermittent operation issues. Sometimes it's the switch and other times it's the Generator that is causing the problems.

Hope this helps, and best regards!
5/23/2020 7:42:59 AM • Generac 100 Amp... • Answered on May 23, 2020
0helpful
2answers

I need to know the connecttion between generator

Connection between ATS and generator: 220V signal line is connected to generator control cabinet terminal (D2 and D3) https://www.dieselgeneratortech.com/generator-sets/conversion-between-diesel-generator-and-mains-through-ats.html ats -undefined-undefined-0.jpg
5/23/2020 7:13:04 AM • Generac 100 Amp... • Answered on May 23, 2020
0helpful
1answer

Generac XG10000E - wont crank. No sound at all. Battery is fine.

See following link
https://www.generac.com/service-support/product-support-lookup

Check fuse and connections between start switch, control board, and starter solenoid.



ENGINE CONTROLLER CIRCUIT BOARD
GENERAL:
The engine controller board is responsible for crank-
ing, startup, running and shutdown operations. The
board interconnects with other components of the DC
control system to turn them on and off at the proper
times. It is powered by fused 12 VDC power from the
3/26/2020 11:17:54 AM • Generac... • Answered on Mar 26, 2020
0helpful
1answer

Error code 1518 on a generac generator

If you have a Generac Generator which fails to start during a power outage and gives an Error Code 1518 - RPM Sense Loss you can try and manually get the generator restarted very simply. ... The generator should wait 5 seconds and then try and auto-start up to 3 times. https://www.justanswer.com/small-engine/bwmwi-working-generator-generac-protector-qs-38kw.html
3/25/2020 5:00:26 PM • Generac... • Answered on Mar 25, 2020
0helpful
1answer

Se have a generator Generac modelo 0058711 serial 7855596. It has over speed shut down. Se already changed Tha steping motor AND problem no solved. What Is the parte number for the speed sensor AND what voltage has to ve presente.

Here are ways to tell if a job is a scam.Research the Job and the Company. Visit the company's website and if they don't have one or it doesn't fit with how they describe the company, consider that a red flag. ...Use Google. ...The Job Details. ...Check Scam Lists. ...Do Not Pay. ...Check the Company's References. ...Forget Getting Rich Quick.https://speedtest.vet/https://vidmate.bid/ https://123-movies.red/
1/30/2020 11:14:20 PM • Generac... • Answered on Jan 30, 2020
Not finding what you are looking for?
Generac Logo

596 questions posted

Ask a Question

Usually answered in minutes!

Top Generac Electrical Supplies Experts

vince

Level 3 Expert

2530 Answers

Brad Brown

Level 3 Expert

19187 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you a Generac Electrical Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...