Generac Electrical Supplies - Recent Questions, Troubleshooting & Support


Model not found on Generac web site using model number or serial number.

Generac contact information on their web site to request assistance:

https://www.generac.com/service-support/contact-us/online-form

Generac... | Answered 2 days ago


I have a generator that did the same thing. It would start and then stop within a few seconds. The more expensive generators have an oil level safety switch to prevent the engine from burning up. There is usually a wire connecting to the switch on the outside of the engine near the oil fill hole. Remove this wire and try to start the generator. If it runs without a problem then it is the switch. You need to remove the switch and take it apart carefully and clean it. There is a small float inside the assembly. When the oil runs low the float allows the switch to short to ground which kills the spark to the spark plug. Hope that helps.

Bob Janelli

I’m happy to help further over the phone at https://www.6ya.com/expert/bob_62dfa2f81bb55288

Generac 13,000... | Answered 3 days ago


High qality diesel generator set website: www.dieselgeneratortech.com

Generac... | Answered on Oct 11, 2019


Diesel generator set faults solutions: www.dieselgeneratortech.com

Generac... | Answered on Sep 24, 2019


It is common to cut off the fuel supply by stopping the diesel engine to shut off the transmission of fuel or air. The method is to install the solenoid valve on the pipeline of oil or gas supply, and control the opening and closing of the solenoid valve by pressing the electric button. So the solenoid valve is out of control. It can't cut off the fuel and air.

More technology supports, suggest you to contact the Starlight manufacturer( diesel generator set), they supply Cummins, Volvo, Perkins generator and provide services supports, the email address: sherly@dieselgeneratortech.com.

Generac... | Answered on Sep 21, 2019


If you are interested in diesel generator, please contact sherly@dieselgeneratortech.com

Generac... | Answered on Sep 21, 2019


We have a whole Help Center and Engineers dedicated to helping people fix their Portable Generators. In addition to this we have a "Parts Search Service" if the part is not listed on our site. Check us out on our site. https://www.generatorguru.com/
Parts Spares for Generators and Small Engine Machinery

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Generac... | Answered on Sep 19, 2019


have one my self. i am an electrican in canada. can walk u threw all your questions. easy to maintain. da0875@gmail.com

Generac... | Answered on Sep 04, 2019


What is the alarm display? And what is your generator brand? If possible to say detail it will be better.

Here is diesel generator website:

https://starlightgenerator.en.made-in-china.com/

Generac... | Answered on Aug 23, 2019


Most of the time it is the AVR that has blown. Check out our videos on how to test them.
We hold your AVR in stock and have a whole Help Center dedicated to helping people fix their Portable Generators. Check it out on our site. https://www.generatorguru.com/

Parts Spares for Generators and Small Engine Machinery
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Generac... | Answered on Aug 19, 2019


5w30 syn or straight 30w about a quart and then check the stick

Generac... | Answered on Jul 12, 2019


Beware of an adjustment complexity with an new kind of poweroutlet automatic voltage regulator avr , have you measured the generator UNLOADED for 230 volts ?
because it can be normal that 67 volts output changed when you connect an paint heat gun i was surprised a few weeks ago that i get an GENMAC 8000 that is a look a like generator coming from china build . first i was measuring some of the same output AC instead of 230volts.

Generac... | Answered on Jun 28, 2019


I believe you mean the fuel pump. They do fail and leak, so likely you need a replacement. Make note of where the 3 lines connect (inlet, outlet, impulse air) Also check for fuel in the crankcase (oil) and drain and replace if necessary.

Generac... | Answered on Jun 13, 2019


You will need to change jets. You may find that no one will seel it to as you are licensed.

Generac... | Answered on Jun 07, 2019


go here, join and ask any questions you have. these guys are all installers and experts in the field. good luck

https://www.zillerstore.com/

Generac... | Answered on May 17, 2019

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