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If it has a dead battery, rebooting it will prove useless without a battery replacement. If a soft reset has failed, you can hard reset it although that will wipe your favorites. A hard reset will entail you first having it off, disconnected from power. Then, press and hold the right corner of the screen. Still holding that press, with your other hand press and release the power button without releasing that corner press. When the unit comes on, release the corner of the screen you have been pressing. You should see a choice to wipe. Select yes. Take the device outside, lay it down with back to the sky, let it search for satellites about 20 minutes. Bear in mind that you will have to reestablish your favorites. All this presumes your soft reset technique has failed but your battery is good.

Garmin Computers... | Answered 2 days ago

If this is a failure to recognize the device error, the following from a Garmin article may help:

All current Garmin devices, when connected to a computer, will communicate in either Mass Storage or Media Transfer Protocol (MTP) mode. If the computer is not detecting the Garmin device, there are a few troubleshooting steps that can be done.
Unplug the USB cable from the computer
Turn the device off and then back on again
Plug the USB cable directly into the device and the other end directly into a USB port on the computer and not a hub or docking station
The device should automatically go into Mass Storage or MTP mode, which is indicated by a picture of a GPS device connected to a tower on the Garmin screen.
To check the computer's recognition of the device on a Windows PC click on the Start menu and select (My)Computer. The device will show in this window if the computer recognizes it. On a Mac, the device will show as an icon on the desktop, labeled "GARMIN", or it can be found by selecting Finder from the dock and viewing the device list on the left-hand side menu within the window.
Note: If the computer still does not detect the device, try plugging it into a different USB port. If the problem persists, try another computer, if available. Ensure the USB cable is not connected to a cradle, if one is attached to the GPS.

Here is a link to the Garmin site itself address the issue of an unrecognized device:

And, the following information from another site may help:

You have not indicated the operating system of the computer. Sometimes you can use Garmin Express. Sometimes an older webupdater. It seems to depend upon the OS of the computer and that of the Garmin as to which to use. You may have to contact Garmin help directly if the above is insufficient.

Garmin GPS | Answered on Apr 12, 2019

Garmin has official steps for your model. Pasted below along with Garmin official link:

Step 1 - Turn on the GPS. Enter the PIN code if you remember. If not, raise the GPS antenna so that the device can acquire a satellite signal and drive to the safety location you have programmed when first setting up the device. Driving to the security location will unlock the GPS in you do not remember your PIN.
Step 2 - Tap the "Settings" icon on the touch screen, then select the "System" menu.
Step 3 - Press the restore button, which is located at or near the bottom of the "System" menu. Confirm your selection by pressing "OK" when asked.

Step 4 - Push the optional touch screen for "Garmin Lock" once the system has rebooted. Confirm your selection by pressing "DEACCORD."
Step 5 - Enter your new PIN. You will have to enter twice, so that the second is the first . After entering and confirming your PIN a second time, touch "YES" to confirm that you want to make your new PIN.
Step 6 - Reset the security location when prompted by touching "ACCESS." Drive to the security location of your choice and lock it in memory by pressing the "Set" button. Your PIN has been reset. Hopefully your Garmin NUVI pin will be re set as of now.

If you do not have any idea where the safely location is then I would say you should instead follow the instructions to wipe the device to factory settings, as follows:

Note: A master reset will erase all favorites1 and will restore your device to the default factory settings. If you would like to back up your favorites to your computer, you can find instructions to do so here.
To perform a master reset on a nuvi 200, 205, 405, 500, 600, 700, 705, 1100, 1200, 1300, 1400 series, 1690, 1695, 2300 LIVE series, zumo 220, 450, 550, 660, and 665:
  1. Start with the device OFF and unplugged from power
  2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
  3. Continue touching and holding the lower right hand corner of the screen then power the device ON
  4. Release the power button when the device powers ON
  5. You will see a new message: "Do you really want to erase all user data?"
  6. Remove your finger from the touch screen when this message displays
  7. Touch Yes
    • If text language is not in English, this is the button on the right
The device will now reset. Follow the on-screen prompts and then place your device in an area with a clear view of the sky until it acquires satellites.
1Although the master reset will erase all saved favorites, any loaded custom points of interest will remain intact on the device.

Garmin Computers... | Answered on Apr 05, 2019

All transducers should read 0 ohms or close to it. If not you most likely have a broken pin in the connector or wire.

Garmin Boating | Answered on Apr 04, 2019

To factory reset, go to these steps in sequence:
1) delete Garmin Express off your PC;
2) delete Garmin mobile app off your phone;
3) Re-install Garmin Express onto your PC;
4) Re-install Garmin mobile app and pair the device.

When you get to step four, you'll get a message that says - something like - "conflict with unknown account on Garmin Express, to continuing installing mobile app, data will be wiped out and wearable will be reset". That's what you want. Fixed the problem.

Hope this helps. I got it done that's where I got my profile name.

Garmin Vivosmart... | Answered on Mar 25, 2019

Sorry, no free maps. I know I've tried. You either live with the old map or but the latest version.
I bought the life time maps updates and I'm glad I did.
I've updated my maps at least 6 times.
New maps are about $70.
Life time maps are about $99 (when I bought mine)
BUT FIRST make SURE you have the latest software in YOUR computer and in YOUR Garmin before you load any maps.
You can get that FREE at Garmin here:
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} To download the latest unit software visit Garmin website:
After installing WebUpdater once from the Garmin website, perform all future software updates from your computer. Simply connect your compatible Garmin device to your computer, then run WebUpdater from your computer's "Start Menu" by selecting "Start", "Programs", "Garmin", and finally "WebUpdater"
REMEMBER: It takes hours to do a complete a map update.
Unless you bought the Lifetime maps you may have to pay for current maps.

Does this help? Let us know. Thanks.

Garmin North... | Answered on Mar 16, 2019

Try downloading the latest software for your desktop.

Garmin GPS | Answered on Mar 11, 2019

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