Frigidaire Heating & Cooling - Recent Questions, Troubleshooting & Support


yes, but when it is running, does it also turn off??

Frigidaire... | Answered on Jul 26, 2019


Could have clipped the low voltage wire outside with a weed wacker, could have blown out the run capacitor or lost a major component! If the unit is buzzing when you turn it on but nothing's running (compressor or fan)then you have a failed run capacitor! The list of things it could be are endless without more info

Frigidaire... | Answered on Jul 13, 2019


Leave it alone. DO NOT attempt to create a drain. As long as a window A/C unit is installed properly, (angled slightly down toward the rear) it will drain excess water over the rear lower lip of the unit should it get that high. Many models use some of the collected water/condensation. It gets lifted up by the fan blades to cool the coil.

Frigidaire... | Answered on Jun 30, 2019


I think it's a 12,000 BTU.
nice direct say on it. I have this model number in my house.
If memory serves correctly it was 12000BTU on the box when i bought it.
I have it out in my garage, it still works after all these years..drips INSIDE the window now because the waterways under the unit were poorly engineered.. hard to access and too small, such that they CONSTANTLY getting plugged up like a dam, causing the tray to spill into the inside coming out the front of the unit.
6_23_2019_9_26_24_pm.jpg

Frigidaire... | Answered on Jun 23, 2019


Hello E, I appreciate your post!
I see that your Frigidaire air conditioner is displaying an error code of "H1". I have reviewed the air conditioner and the "H1" error code could be an "HI". The "HI" error code means that the room temperature is above the display range. I would recommend performing a reset on your air conditioner. In order to reset the air conditioner you need to unplug the power cord you can press the reset button and then the test button that should restart your air conditioner. If that does correct your issue I would recommend seeking assistance from a professional technician for proper diagnosis and repair. I hope this information is helpful for you. -Matt

Frigidaire... | Answered on Apr 28, 2019


Hello friend, thank you for your inquiry!

I understand that you are getting an "EC" error code on your Frigidaire air conditioner. However, it appears "EC" is an invalid error code. It is possible that the error code is missing characters? I show that the error code "ES" or "CS" is valid. In the meantime, I suggest resetting your air conditioner. You can do this by flipping the household circuit breaker for roughly ten minutes. If resetting the power does not correct the issue, could you please inform me of the new error code or if your air conditioner continues to display "EC". I look forward to assisting you. -Matt

Frigidaire... | Answered on Apr 08, 2019


as long as it isnt leaking on your floor it should be fine

Frigidaire... | Answered on Oct 14, 2018


Are you sure you don't have a Heat Pump Condenser? You don't list the outdoor unit M#? If it is a Heat Pump system the outdoor unit has to run. Here is the link to the indoor unit. http://enora.nortekhvac.com/literature/a977a.pdf

Frigidaire... | Answered on Sep 11, 2018


with a meter you will need to verify motor is getting required voltage (high and low)Yes, its likely the motor but, do you put one in to see it still doesnt work?

Frigidaire... | Answered on Sep 07, 2018


if both are running you may be low on frreon, inspect for leaks before recharging.

Frigidaire... | Answered on Aug 10, 2018


Good Morning Marty, thank you for allowing me to assist you. Here are a few simple troubleshooting tips that may help you resolve this issue:

· First, confirm that the unit has power to it.


· Check the power cord connection to the wall outlet is secure.


· Make sure that the house circuit breaker has not tripped.


· Try testing the air conditioner again. Make sure the unit is turned off, Press the TEST button, you will notice a clicking noise as the BUTTON pops out. Then press the RESET button. Again, you will notice a click as the button engages, now turn unit on. If the LCDI plug does not reset the cord may be damaged.


· The "Cool" circuit has an automatic 3-minute compressor time delayed start if the unit is turned off and on quickly. This prevents overheating of the compressor and possible circuit breaker tripping. And the fan will continue to run during this time.


· If the unit has been turned off and on rapidly or if the thermostat was changed to a lower number and then immediately turned back to a higher number the compressor may not start. You must turn the unit off and wait a minimum of 3 minutes for the unit to equalize before restarting.


If these assessment measures prove to be ineffective, I would strongly suggest contacting an authorized service technician who would be better able to assist you in the diagnosis and repair of your unit. You can often locate an experienced technician in your area by going to the manufacturer website.

Frigidaire... | Answered on Jul 25, 2018

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