The print Ribbon is not installed properly or has been damaged.". If you're certain the ribbon & film are loaded properly, and in the correct carriers, the next thing to try is a new ribbon and/or new film to see if the error is consistent. If new materials don't solve the issue, then it seems likely you're having a hardware fault of some kind, which would require service. If you're located in the USA, we are a servicing dealer for Fargo, and can help with out-of-warranty service. If outside the USA, or if the unit is still in warranty, consult your local dealer. Good luck! Safe-Card ID Services Charlotte, NC USA https://www.safecardid.com
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