Hit them up on support, I know it's a bit frustrating when they take any money from your account. You should call them.
If you ever need chips they got it here
https://thegamereward.com/double-down-casino-codes/
customer care support SERVICE number+1--833'''272''''0777,,,,,,,,,,,call them
You should see a button it says "Play Game". Next to that is a button with an arrow pointing down. Click on the arrow button and a drop-down menu will appear. Click the option that says "Block App". Then click Okay in the pop up.
You are actually spending CASH MONEY in a on-line casino???...
Meetings Gamblers Anonymous
SORRY...
there are TOO many FREE sites and places to play...
Is this an Internet based game? (sounds like it) If so, the Internet is a very dynamic place. Hardware & software problems are sometimes plentiful. They are probably aware of the problems (especially if they make money from the site) and are working diligently to get their revenue stream back online. The best thing I can recommend is:
-be patient. It may sort itself out in a day or 2.
-if you just can't wait, try contacting the game's tech support people.
First Try a different Browser like Firefox or Google Chrome, most of the time that will resolved it, you can always check with Facebook support at the info below:
Facebook Customer Support:
Phone Number: 1-650-543-4800
Average Wait: 12 minutes - 24 hours, 7 days
http://gethuman.com/phone-number/Facebook/
Facebook Customer Phone Number Shortest Wait Best Support
IF YOU LIVE OUTSIDE THE USA CLICK ON LINK ABOVE AND THEN CLICK
ON CALL FREE VIA WEB.
Suggest trying a new browser like Firefox or Google Chrome
YOU CAN GET THEM INSTALLED AT THE LINK BELOW:
http://www.ninite.com
By the way their are over 27,000 unanswered Facebook questions
that need to be answered. If no one answers them I will attempt
to.
Have you ever heard of Phishing mails? I hope you did not give any personal information.
I can't think of anything else, because we did not promise any chips and we did not send any chips. We only try to answer questions.
I play the Double Down Casino games myself.
Here is a safe and valid link to FREE DDC CHIPS daily.
Many of the older links here can also be claimed (only one time):
http://www.ddpcshares.com/forum/viewforum.php?f=5
Be Patient, Mine did not show up until the next month. then they just add a million to my account and fixed my tickets at the same time. no expaination--they just did it.
I play the Double Down Casino games myself.
Here is a safe and valid link to FREE DDC CHIPS daily. Many of the older links here can also be claimed (only one time):
http://www.ddpcshares.com/forum/viewforum.php?f=5
I have heard others say the same thing! I have heard some talk that they are now able to catch cheaters; not saying that is what is going on in your case or if they are even able to catch cheaters! It does seem like a good excuse however when someone has all or a good part of their chips disappear! Sorry to hear this is happening! I have also heard from others who say that they have paid for chips that have disappeared and now vow never to purchase another chip or play on their game again! So many games out there; I think the worst is when we have played for a long time and accumulated a lot of points which give us status and watch it all crumble! It means starting all over again ... somewhere!