EnGenius Popular Questions, Answers, Tips & Manuals

it is good

Read manual: https://www.engeniustech.com/wp-content/uploads/2017/01/DuraFon1X-User-Manual.pdf Check settings are right.

Might just be a stuck key or switch. Take a dry cloth and gently rub and press down on the keys like you are wiping it off. Then, if there are any switches on the phone, click them back and forth a few times. Then, take a spray can of air or a small air compressor (100PSI or less), and blow around the edges of the keys/switches. Good luck.

Hi, check out this link: https://support.apple.com/en-gu/HT202068 Hope it helped.

Have you tried 192.168.1.1?

notify provider for assistance

type in address bar 192.168.0.1 or 192.168.1.1 set the router up with a password

I know of no way to do this. Try contacting Linksys (largest maker of routers) support and ask them, there may be an adapter to do this.

IF you reset it, the password changed.

contact engenius on line direct for a list of authorised service agents in your area or where to send it for repairs.

Have you contacted EnGenius support? (714) 432-8668 [email protected]

It has somehow unregistered with the base unit. Go to the base with your handheld. On the handheld menu, you can select "register". Try that by first. Next, press the gray (usually) button on the base unit and register the cordless again. If no go, de-register the cordless and try the steps again. Post for more if those did not work.

It is not receiving phone calls or the intercom to the handset does not work? Try reregistering the handset. You must be at the base to do this.

here is the link to the manual http://www.engeniustech.com/resources/ESR-9753_UserManual.pdf can you ping to the router from your pc?

Call you local dealer thay sould walk you thur it

I think that it's rear wheel drive. If you don't have winter tyres fitted you're likely to have an interesting time when driving in snow and ice not to mention raised heart rate and blood pressure!

The EnGenius phones cannot use alkaline batts. Clean the phone, batteyr and ALSO the contacts inside the charger. If still not charging, buy a new charger.

Has happened before at many of our locations, always after being dropped. Usually the phone is not on silent, the ringer is broken. The only solution we have found is top replace the handset.

What are you using for your main router (xfinity wifi)? The best way is to set the ecb350 in AP Router Mode not a repeater since you have a rj45 cable long enough to go from one of the ports on the xfinity wifi router and hook it into the ecb350. You will need to know what your ip address range is for example if the xfinity is 192.168.1.1 then you want to assign a static address for the ecb350 to be 192.168.1.100 (assigned IP Address) You will also need the Subnet mask, Default Gateway IP Address, and Primary DNS and Secondary DNS of the xfinity wifi router. Then on the ecb350 you will need to configure the following with the info you go off the xfinity router: Static IP Internet Connection Type Select Static IP to begin configuration of the Static IP connection. Account Name Leave Blank Domain Name Leave Blank MTU Auto IP Address ie: 192.168.1.100 (assigned IP Address) IP Subnet Mask Specify the subnet mask of your Xfinity Router Gateway IP Address Specify the gateway of your Xfinity Router Primary DNS Specify the primary DNS server's IP address of your Xfinity Router Secondary DNS Specify the secondary DNS server's IP address of your Xfinity Router Discard Ping on WAN Check to Enable to recognize pings on the ECB350 WAN interface or Disable to block pings on the ECB350 WAN interface. Note: Pinging IP addresses is a common method used by hackers to test whether the IP address is valid. Blocking pings provides some extra security from hackers. Accept / Cancel Click Accept to confirm the changes or Cancel to cancel and return previous settings. Note: Clicking Accept does not apply the changes. To apply them, use Status > Save/Load Hope that this help you.