Emerson Home - Recent Questions, Troubleshooting & Support

Hi Rebecca, the engine shouldn't heat up so much, that you can't put your hand on it, it's very likely that it's locked Consult a specialized technical service Regards Franco Dosil

Yes, generally it does. I presume you are referring to the electrical outlet in which it is plugged into? All the switch does is break the circuit between the "hot" wire and the sorce which, is always hot on one side.

The button assembly is just a little air piston that squirts air through a hose to the black box with the electrical switch in it. You should make sure the tube is connected good and not leaking. You'll be able to take the button off the sink by unscrewing the nut holding it to the bottom of the sink. You might be able to pop it apart and clean the gunk out of it, but you can search on ebay like http://shop.ebay.com/i.html?_nkw=insinkerator+button&_sacat=0&_trksid=p3286.m270.l1313&_odkw=insinkerator+replacement+button&_osacat=0 and find a new replacement button for about $12

First turn power off to the disposal. then use a long handled spoon to reach in the disposal to feel if there is anything blocking the fins or the outer edges of disposal. I've even seen those plastic tooth pick/flossers stuck in disposals.

There is a locking ring that has to be un-done. some times its so rust that a use a die grinder to remove ring

hiya:) ok...First dry EVERYTHING up good then fill the sink(s) if you can. if you don't have stoppers then just run the water.then get under the sink.(close as possible) and look closely, using tissue in one hand to blot anything that you think mite be leaking, for the leak. i say this because i think you might be mistaken about the location of the leak as the disposal rarely leaks from the bottom. if it is then it is most likely severely damaged and should not be used, but this very unlikely and would probably also be plainly visible. so if you want to check it again i will be happy to help you further:)

what you have is a clog in the drain, what your seeing is sludge thats built up in your drain pipe being forced back up into the sink,, you need to get that line snaked out so it flows out rather than back up

First of all, there shouldn't be any fluid in the tube. This switch works on air pressure that is generated when you push on the sink button. The tubing that came with this is black, did you change the tubing ? If the tubing that is on there has a hole in it or isn't fastened correctly, it wont work properly. Secondly, check your plugs. The insinkerator plug should be in the outlet and your disposal should be pluged into it.

To remove the tube, it just pulls off both ends that its connected to. They are just push on fittings and do not actually have a nut or something to connect it. Get the fluid out of the tube and reinstall.

I don't think you will get an answer to this listed in plumbing hardware.

The chrome cannot be repaired cost-effectively, if at all..

You just remove and replace whichever assemblies need changing, with many waste outlets that does effectively mean you replace the entire outlet unless you find that Emerson will supply individual spare parts.

If this is a unit you have used within the last few days, it may be jammed. You will need to turn off the power to the unit; then examine it to locate & remove the obstructing item. If it is not easily seen and removed, you may need to remove the disposer unit from the sink and examine it more closely.

Underneath the motor is a red reset button. Push up on it to reset. If it clicks, it is the problem. Unit sjould work with wall switch, if not make sure unit is plugged in under sink andno GFCI outlets are tripped.

hello,Turn the power off and check inside the disposer. Make sure that the two metal impellers on the shredder plate can rotate through 360°. If they are stuck, try tapping the impellers with a wooden tool or utensil to allow them to swivel freely.then you put it on and you insinkerator will work as normal.
wish you good luck,

take care.

Is it jammed? If so there was a key that came with it. Look on the bottom of the unit and you will see a hexigon hole ... Use a large alen key or even a screw driver will work to turn it "Backwards" a bit and then turn the power to it.

Your disposal unit may be on a GFI protected circuit which has tripped. If you don't have a GFI (Ground Fault Interrupter) in your kitchen, check your main breaker box since they are often installed there.

Check WHERE the water is coming from... tie paper towels around the fittings... at the top of the elbow that comes out of the side of the disposal and points down, just below the compression nut where the vertical part of the elbow enters the P-Trap, below the nut on the other side of the P-Trap, below the nut on the bottom of the elbow where the vertical part of the P-Trap goes horizontal. DRY off the bottom of the cabinet and put a dry paper towel down...
NOW, run the water, get a good flashlight and see exactly where the water is coming from (the paper towels tied around the pipes will help you see which compression fitting is leaking) if the water is not coming from one of the joints, and is coming from the actual disposer housing, that housing may be cracked and need to be replaced. Otherwise, if you can find the compression fitting that is loose and leaking, tighten it. If that doesn't work, you may need to replace the compression ring (plastic washer) which you can buy at any HW store.