check that the program is compatible with win xp
win xp has been unsupported for more than 10 years so many programs will not run in that operating system
You used pirated software which is ******* and installed a game that needs a key to operate and now that the server for the game knows that you are using a pirated version and fake key, you want support? Sorry you need to buy the game.
Most key codes can only be used in one computer at a time, it seems that the game program thinks the key is in use in another computer which essentially it is, you can try contacting the company you got the game from and have the other laptop which crashed "disconnected" from the key code, you can also try to activate the game on a friends internet connection at their house this way the game won't recognise the IP address.
Sorry to hear your problem, when it comes to key codes the only way you can use it is if you can somehow stop the other person using the game, most key codes can only activate a game or other computor program in one computor at a time, so if its being used on another computor you can't use it, you may have to buy another key code, i don;t see any other way around it.
Games, like MOHAA I think play good in windows 8.1 and windows 10 , I already prove it that. just, make sure the version of your OS, 32 bit, or 64bit. and just copy de MOHAA folder if you have a backup of your past OS eje: windows 7, justo copy the Mohaa folder. it should work.
Have fun!
Carl
I believe that with the Sims 4 the product code is linked to the account not the machine, try going to My games (On origins, with the right account logged in) and changing the preferences to show all games across all platforms on, the default doesn't show uninstalled games, see. You should be able to install it from there, if it doesn't work I'd recommend contacting EA customer support
My advice isn't expert...
I suggest you scan for viruses and malware first. If nothing is found it could either be a software conflict or the programme has cannibalised parts of windows and/or replaced them with none-windows versions and made it unstable.
You could try System Restore but that has never worked for me. I usually end up formatting the drive and reloading everything.
Putting the system disc in the drive and booting from the disc I think offers a repair solution and it might be worth trying that.
I have used XP for years and I now have a laptop with a respectable specification running Windows 7. I find it slow and temperamental by comparison even though I have reloaded it twice.
The supplied serial doesn't work even though it is an official disc and I sometimes think Microsoft is somehow attacking my computer...
Why not try Linux for gaming?
The person who did setup the count in the first place, should have the password. There is no way to find out what the password is.
You could ask Gmail for help on the support page. That is your only chance when you forgot your password.
Try this link:
Gmail Help