Ecoquest Recent Questions, Troubleshooting Help & Support

You probably have a burned out high voltage transformer. That's what produces the ozone. Helpful hint...........the high voltage transformer is also the one used in bug zappers

Remove the plaques and using an old tooth brush clean with mild soap and water.. Rinse thoroughly, towel dry and finish drying them with blow drier. The interior of the unit and it's filter should also be cleaned. Depending on what type filer it uses (Aluminum mesh or soft mesh plastic) they too and can be washed with mild soap and water, rinsed and thoroughly dried. Any other type filter material may need to be replaced. Clean the interior with canned compressed air with a straw nozzle and a dry paper towel.

Of course, before you do any of the above, unplug the unit.

My unit would display e001 and e003 errors. Cleaning the filter and replacing the ceramic ozone plate did not fix it. Ended up taking the board out and inspecting it. Three capacitors were bad. After replacing, the system is working again.

I have a pdf copy of the manual I can send you.

Your fan motor probably needs additional maintenance, in the way of lubrication.

After removing the unit from power, access the Fan blade and spin with finger. If there is any resistance to note then the spindle running through 2 bearing surfaces needs lubrication.

See the other question/answer to fan removal - motor lube.

If you have any sort of humidity to contend with and have a FreshAir model F1 or earlier different type, they seem to have some corrosion problems after a period of a couple years.

It is just a function of the machine/job that necessitates such maintenance.

You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

you can buy new buttons here: https://freshairpurifiers.net/shop/freshair_parts/buttons_for_fresh_air_by_ecoquest/

there is no power supplied to the bulb. But You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

your unit keeps burning the fuse. But You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

there is not enough power supplied to the motor. But You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

it is probably the charcoal from the back screen. just change the screen. you can find one here: https://freshairpurifiers.net/shop/filters_screens/

Looks like there is no power to the lamp. You can fix your unit, trade it in for a brand new on or find additional help here: https://freshairpurifiers.net

EcoQuest Focus has no filters or parts to change. Just vacuum. https://freshairpurifiers.net/

there is a fuse in the back right next to the power cord.

replaced the lamp, still not working.