Duravit Home - Answered Questions & Fixed Issues

Depends on the model you have. Try the back of the unit or under the supply panel on the left side.

copy and paste link https://terrylove.com/forums/index.php?threads/duravit-fill-valve-inlet-valve.83232/

http://productcatalog.plumbingonline.ca/DocServer/DSAnonDownloadServlet?action=download&type=product-artifacts&key=DSde3ef6eb-79c9-4905-98e4-5280331b4f33 https://plumbingonline.ca/products/duravit-0929100005 See links above.

Contact Duravit or its distributor to request the manual.

Are you sure the flapper is dropping back down? Theflush handle may be sticking and holding the flapper valve up.

Are the install correct ?I can't believe an install time frame where the technician is actually on time! Work was done quickly and efficiently. Definitely one of the best install experience I've had. Thank You. Heated Toilet Seat Installation

Try this link: https://www.happyisclean.com/Products-Duravit_Parts.html

Remove and clean the flush valve and the flush valve seat(it is the flap that opens up to allow water to flush the toilet). Once the edges of the valve and the seat are cleaned, possibly with "0000" grit bulldog steel wool, it should not leak anymore. To make sure it is not leaking, once tank has refilled completely, put some food die in the tank. If, after 10-15 minutes, the water in the toilet bowl is colored, you have a leak from the flush valve. Replacing the flush valve is very easy - just bring the old one with you to the hardware/plumbing store and ask for a replacement. Blessings and good luck!!

Google the company they will have price and stockist in you area

There are some dual flush cisterns where you have to depress one button to reveal a cavity in the second button. Put a screwdriver in that cavity to left out the second button, then release the first button and pry that out.

Underneath the buttons is a screw which must be unscrewed to release the cistern lid.

Not sure if this will apply to you... but if not, good luck anyway.

I have the same problem - do you ever find somewhere to buy one?

Look inside the tank under the lid, it sounds like the flapper that lets the water into the bowl is getting hung up on something when you flush. It could be the flushing lever. This would cause the flapper to stay open letting water to just pour into the open sewer line. It should be a simple fix. Just see what is binding the flapper & make an adjustment.

The problem probably is in your valve which regulates output of water. Normally on these types of toilets, this is and can be the common cause.

pull the control section from the cistern. Normally they are only press plastic tabs and the whole unit lifts out.

replace the fill control as there is a failing of the control rubbers .

You can't. Water level is set by the design of the trap built into the ceramic base. Can only adjust height of water in the tank.

The check valve may be defective. Replace.

Contact the manufacturer.

1-888-DURAVIT

make sure the toilet shut off is all the way on (if there is one) replace filler valve and should fill quite quickly.