Duravit Recent Questions, Troubleshooting Help & Support

Depends on the model you have. Try the back of the unit or under the supply panel on the left side.

copy and paste link https://terrylove.com/forums/index.php?threads/duravit-fill-valve-inlet-valve.83232/

http://productcatalog.plumbingonline.ca/DocServer/DSAnonDownloadServlet?action=download&type=product-artifacts&key=DSde3ef6eb-79c9-4905-98e4-5280331b4f33 https://plumbingonline.ca/products/duravit-0929100005 See links above.

Contact Duravit or its distributor to request the manual.

Are you sure the flapper is dropping back down? Theflush handle may be sticking and holding the flapper valve up.

Are the install correct ?I can't believe an install time frame where the technician is actually on time! Work was done quickly and efficiently. Definitely one of the best install experience I've had. Thank You. Heated Toilet Seat Installation

Try this link: https://www.happyisclean.com/Products-Duravit_Parts.html

Remove and clean the flush valve and the flush valve seat(it is the flap that opens up to allow water to flush the toilet). Once the edges of the valve and the seat are cleaned, possibly with "0000" grit bulldog steel wool, it should not leak anymore. To make sure it is not leaking, once tank has refilled completely, put some food die in the tank. If, after 10-15 minutes, the water in the toilet bowl is colored, you have a leak from the flush valve. Replacing the flush valve is very easy - just bring the old one with you to the hardware/plumbing store and ask for a replacement. Blessings and good luck!!

Google the company they will have price and stockist in you area

There are some dual flush cisterns where you have to depress one button to reveal a cavity in the second button. Put a screwdriver in that cavity to left out the second button, then release the first button and pry that out.

Underneath the buttons is a screw which must be unscrewed to release the cistern lid.

Not sure if this will apply to you... but if not, good luck anyway.

I have the same problem - do you ever find somewhere to buy one?

The cistern lid is held down by the chrome assembly (which includes the two buttons that you press to make the toilet flush) sticking up in the middle of the lid. You need to unscrew that (anticlockwise) to be able to lift the lid off, to get to the inlet valve, etc.

If the water is running in very slowly, chances are high that the small screen filter under the inlet valve is partially blocked. Working inside the cistern, you need to unscrew the inlet valve assembly (noting the order in which the various parts come out!), then unscrew the cranked fitting just under that, to get the screen/filter.