Drive Medical Phoenix HD 4 Heavy-Duty Travel Scooter. It won't move, turn switch on it just clicks. 1 year old and it has a new battery.
Question edited for a lot more clarity.
Question moved from computers and Internet Category.
Sounds like the classic case of a flat battery. Or the battery contacts are loose or oxidized.
Or the click is a relay that has failed, but it shouldn't in a year.
It is still under warranty
Warranty information
The manufacturer's warranty on this scooter is limited lifetime on frame, two year limited on electronics and drivetrain. This scooter ALSO includes VidaCura's five-year extended warranty.
Drive Medical Phoenix LT4 HD 4-Wheel Scooter (20" Seat ...
Walmart
https://www.walmart.com > ... > Mobility Scooters
Phoenix HD
Drive Medical
https://media.drivemedical.com > pm-tour-scooter-pho...
Warranty on Frame, Lifetime, Lifetime. Warranty on Electronic Controller/Drive Train Components, 14 Months, 14 Months. Warranty on Batteries, 6 months, 6 months ...
Drive Medical Service Plans
Drive Medical
https://media.drivemedical.com > pm-resource-service...
Under the Plan, Drive will repair, service or replace product - or product components - due to mechanical and electrical breakdowns or defects in material and ...
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Drive medical scout 3 beeps twice
hi Loria, are you sure its a 3 bleep then 3 bleep then a pause then repeats ?
this is very important, if that is the case it's a controller failure.
3. bleeps and then 2 bleeps
means a issue with the brake ,,, check the scooter not in freewheel when you turn it on ,, if you can push the scooter move the lever otherwise it won't work, now there could be a issue with the connection between the frame and the rear axle where they come apart , try removing and refitting ..
Regards
Rob
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If you do this yourself have a small container near you to keep all the screws and bolts in and take LOTS of photos as you work your way through the job.
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so unlock the back push the seat upwards, Now you see a black plastic box remove four bolts, two at the top and two on the floor of the box,
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Remove the hold plate before doing anything else , make sure you don't touch any battery terminals ..
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Regards
Rob
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