Drive Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 26 Products
  • 239 Answers
  • 9K Views
0helpful
1answer

How can I get the drive configuration on my Pronto Sure Z Step wheelchair

Better left to a dealer, but this seems to be it but not 100% sure because of this section. Why 'stepper', does it have stepper motors? SureMotion Pro for all SureStep Advanced steppers (new and old). SureStep Pro is a legacy product and will not be maintained after July, 2018.

SureMotion Pro Software

Automation Direct https://support.automationdirect.com > products > surestep Download File (File Size = 19.2 MB). UnZip the file into a folder of your choice. Run the "Sure Step PRO 1.0.8.exe" file to begin installation. Copyright ... Missing: pronto ‎ z

Pronto® M51™and M61™with SureStep®

Invacare Corporation http://www.invacare.com > doc_files PDF Engage motor release levers. Charge batteries. Make sure the setting on the charger is correct. Unplug charger from wall outlet before operating the wheelchair ... Missing: z ‎' Show results with: z More here https://www.google.com/search?q=pronto+sure+z+step+software+download ..
3/30/2024 5:52:12 PM • Drive Health &... • Answered on Mar 30, 2024
0helpful
1answer

Manual for Dalton Primechair approx. age 10 years

Parts supplier 'Monster Scooter Parts', and link to the maker. https://www.google.com/search?q=Dalton+Primechair+parts ..
1/4/2024 8:16:58 PM • Drive Health &... • Answered on Jan 04, 2024
0helpful
1answer

My motor shaft is leaking on my hoveround

8/3/2023 1:13:09 PM • Drive Health &... • Answered on Aug 03, 2023
tip

DVD Player or CD Player not Reading Discs? Easy Fix!

You put your DVD into the player or your Computer Optical Drive and it whirrs away, stops, and whirrs again and them after a little while ejects the CD? It is an easy fix! You just need a DVD Cleaning Disc. The DVD had two laser optics, a low power tracking optic, and a high power reading optic. Dust on the lenses refracts and scatters the beam and makes it unable to read the tracks, so the device software normally tries three times and then abandons the task. The cleaning discs are inexpensive to purchase in Walmart or on Amazon worldwide for $7 to $15 depending on brand. https://www.google.com/search?q=DVD+Cleaning+Disc ..
on Jun 01, 2023 • Televison & Video
0helpful
1answer

My Drive Scout scooter beeps twice when I go forward, but not when I go backwards. Any ideas?

What is the brand of scooter? I had a similar problem and the solution was contact the support, they give me some brief instructions by phone and the beeps was out.
5/30/2023 6:04:00 PM • Drive Health &... • Answered on May 30, 2023
0helpful
1answer

M71 when going forwords left side drive wheel is slower and makes the chair turn to the left what could the problumes be

call Phone: Customer Service: 1-866-722-4581 Alternate phone: 702-358-0680 FAX: 702-666-9018 Email Customer Service: [email protected] Email Sales Desk: [email protected]
5/4/2023 5:04:43 PM • Drive Health &... • Answered on May 04, 2023
0helpful
1answer

My Kymco mobility scooter is flashing 7 times .i see a answer is the drive lever is not engaged ,what is the drive lever

The drive lever on a Kymco mobility scooter is the lever that engages the motor and allows the scooter to move forward or backward. It is usually located on the handlebars of the scooter and can be controlled by the user. If the drive lever is not engaged properly, the scooter may not function correctly and could result in the flashing 7 times error code. You should consult your user manual or a certified Kymco dealer for more information on how to engage the drive lever correctly.
3/18/2023 6:46:37 PM • Drive Health &... • Answered on Mar 18, 2023
0helpful
1answer

Why is my hopper saying starting up? It's been over 3 hours and saying same thing

If your Hopper is stuck on "Starting up" and it has been more than three hours, it's possible that there is an issue with the receiver that needs to be resolved. Here are some steps you can try to troubleshoot the problem:
  1. Check the cables: Make sure that all cables connected to the Hopper are secure and properly connected. If any cables are loose, disconnect them and reconnect them to ensure a secure connection.
  2. Power cycle the Hopper: Try unplugging the Hopper from the power source and waiting for about 30 seconds before plugging it back in. This will perform a power cycle, which may help to resolve the issue.
  3. Check the signal strength: If the Hopper is having trouble connecting to the satellite, it may be because of a weak signal. Check the signal strength by going to the "Settings" menu and selecting "Signal Strength." If the signal strength is weak, adjust the satellite dish to improve the signal.
  4. Contact technical support: If none of these steps work, you may need to contact your service provider's technical support team for further assistance. They may need to perform some diagnostic tests or send a technician to check the Hopper.
Regarding the code you saw this morning, it's possible that the hard drive on the Hopper is full and can no longer record or pause live TV. If this is the case, you will need to delete some recordings to free up space on the hard drive. You can also try connecting an external hard drive to the Hopper to expand its storage capacity.
3/3/2023 11:10:11 AM • Drive Televison... • Answered on Mar 03, 2023
0helpful
1answer

Rippling lights on Drive Seren, then chair stops.

The rippling lights on your Drive Seren mobility chair, followed by the chair stopping and the power sign coming on, could be indicating a problem with the battery or the motor. Here are a few steps you can take to troubleshoot the issue:
  1. Check the battery connections: Make sure the battery connections are clean and tight. Loose or corroded connections can cause power issues.
  2. Test the battery: Use a multimeter to test the battery voltage. If the voltage is low, try charging the battery. If the battery won't hold a charge or is more than two years old, it may need to be replaced.
  3. Check the motor: Check the motor connections for looseness or corrosion. Test the motor by turning the chair on and listening for any unusual noises or vibrations. If the motor is malfunctioning, it may need to be replaced.
  4. Check the joystick: Make sure the joystick is clean and free from obstructions. Test the joystick by moving it in all directions to see if it responds properly. If the joystick is faulty, it may need to be replaced.
If these troubleshooting steps do not resolve the issue, it may be necessary to contact a mobility equipment repair technician for further assistance.
2/26/2023 4:44:04 PM • Drive Health &... • Answered on Feb 26, 2023
0helpful
1answer

Mobility Scooter S Drive the diagnostic light flashes 7 times

The diagnostic light on a mobility scooter that flashes 7 times typically indicates a throttle pot error. This means that there may be an issue with the throttle potentiometer, which is a device that measures the position of the throttle lever or control on the scooter. Here are some steps you can take to troubleshoot this issue:
  1. Check the throttle lever or control to ensure that it is not stuck or obstructed. Make sure that it moves smoothly and easily.
  2. Inspect the wiring and connections between the throttle potentiometer and the scooter's controller. Look for any loose or damaged wires or connectors.
  3. Test the throttle potentiometer using a multimeter to measure the resistance across the potentiometer's terminals. Compare the readings to the manufacturer's specifications to determine if the potentiometer is functioning correctly.
  4. If you are not comfortable performing these steps or do not have the necessary tools or expertise, contact a qualified mobility scooter technician or repair service to diagnose and fix the issue.
It's important to address any issues with your mobility scooter promptly to ensure that it remains safe and reliable to use.
2/25/2023 4:50:44 AM • Drive Health &... • Answered on Feb 25, 2023
0helpful
2answers

My drive envoy mobility scooter has continuous flashing green light on while I'm driving. Battery is always fully charged. Any idea why.

It is likely that your mobility scooter's battery is overcharged. This can happen when the battery is left plugged in for too long, or when the charger is faulty. To prevent this from happening, make sure to unplug the charger when the battery is fully charged, or if the charger has a green light that is flashing. If the problem persists, you may need to replace the charger or the battery
2/14/2023 5:58:52 PM • Drive Health &... • Answered on Feb 14, 2023
0helpful
2answers

Want to get a manuel for mobility scooter style drive shoprider? pls

It looks like you're looking for a manual for a Shoprider mobility scooter. You can find a copy of the manual for your specific Shoprider model by visiting the Shoprider website. Alternatively, you can contact their customer service team for assistance in locating the correct manual for your model. Shoprider Enduro XL4 Plus Heavy Duty Mobility Scooter Tax-Free ... https://www.mobilityscootersdirect.com/mobility-scooters/shoprider-enduro-xl-plus-4-wheel-mobility-scooter.htmlFAQ - SHOPRIDER Mobility Products https://shoprider.com/about/faqTroubleshooting ' Pride Mobility Scooters Get Around Mobility https://getaroundmobility.com/troubleshooting-pride-mobility-scooters/
2/14/2023 5:40:13 PM • Drive Health &... • Answered on Feb 14, 2023
0helpful
2answers

My Freedom Scooter 946 drives without the key being turned on. The only way to get it not to drive is to unplug the battery.

It sounds like your Freedom Scooter 946 may have a fault in the key switch or wiring. You should have it serviced by a qualified technician in order to ensure that the electrical system is properly functioning. It is important to have the scooter serviced as soon as possible to prevent any further damage or incidents from occurring. Additionally, it is important to always ensure that the battery is properly plugged in before attempting to drive the scooter. Invacare Leo http://www.invacare.com/doc_files/1163141.pdfXserve Setup Guide https://www.apple.com/server/docs/Xserve_Setup_Guide12202006.pdfFreedom Portable Scooter User Manual - PRO RIDER https://pello.cz/index.php?controller=attachment&id_attachment=1
2/14/2023 5:38:38 PM • Drive Health &... • Answered on Feb 14, 2023
0helpful
1answer

Wiring diagram for s drive control unit on mobility scooter

The best way to find a wiring diagram for an S drive control unit on a mobility scooter is to consult the user manual that came with the scooter. The diagram should include a specification of the operating supply, connections for the SLC servo module, the throttle and speed controller (control module) kit [1], and instructions for connecting the motor controller and other components. Additionally, make sure to check the manufacturer's website for any updates or additional instructions. 1. Razor E200 and E200S Electric Scooter Parts - ElectricScooterParts ... https://electricscooterparts.com/razore200.htmlWiring diagram for s drive control unit on mobility scooter - Fixya https://www.fixya.com/support/t26560598-wiring_diagram_s_drive_control_unitS-DRIVE CONTROLLER FAMILY TECHNICAL MANUAL SK76745/10 https://bigmotion.co/img/cms/MANUAL%20TECNICO%20DE%20TARJETA%20S-DRIVE%20PG%20DRIVES.pdf
2/14/2023 1:06:04 PM • Drive Health &... • Answered on Feb 14, 2023
0helpful
1answer

On replacing battery box on my Kymco mobility scooter direction levels have changed ie drive forward now LEFT and reverse on RIGHT! Can this problem be rectified?

It sounds like the wiring harness on your Kymco mobility scooter may have become reversed or disconnected. To fix the problem, you'll need to open the battery box and check the wiring for any loose connections or reversed wires. If there are any, you can reconnect them properly and the direction levels should return to normal. If that doesn't work, you may need to replace the wiring harness or contact a qualified technician for assistance. Common Electric Scooter Problems & How to Fix Them ... https://fluidfreeride.com/blogs/news/electric-scooter-troubleshooting5 Common Wheelchair Faults and How to Fix Them ' Ideas in Action ... https://stechfordmobility.co.uk/news/wheelchairs/5-common-wheelchair-faults-and-how-to-fix-them/What is CDI? What does a CDI box do? - RevZilla https://www.revzilla.com/common-tread/what-is-cdi-what-does-a-cdi-box-do
2/14/2023 1:03:29 PM • Drive Health &... • Answered on Feb 14, 2023
0helpful
1answer

Getting error when trying to record cd to flash drive on boom box

There could be a few reasons why you're getting an error when trying to record a CD to a flash drive on your boom box. Some possible causes include:
  • The flash drive may not be formatted correctly or may be full. Make sure the flash drive is formatted as FAT32 and that there is enough free space on the drive to record the CD.
  • The flash drive may not be compatible with the boom box. Some devices may only be compatible with certain types of flash drives or may have limitations on the size of the flash drive.
  • The boom box may be malfunctioning. If none of the above solutions work, it may be a hardware issue and you may need to contact the manufacturer for further assistance.
Additionally, you can try the following:
  • Check the connections between the boom box, CD player, and flash drive. Make sure they are all securely plugged in.
  • Try using a different flash drive, to rule out the possibility of a malfunctioning flash drive.
  • Make sure that the CD is not damaged, dirty or scratched before recording.
  • Check the manual of the boom box and check if it has a specific way to record from the CD to the flash drive.
If the issue persists after trying these steps, it may be best to contact the manufacturer of the boom box for further assistance. They may be able to provide specific troubleshooting steps or may need to repair or replace the device.
1/23/2023 12:33:55 PM • Drive Audio... • Answered on Jan 23, 2023
0helpful
1answer

My jazzy select power chair thinks it is charging when unplugged

There are a few potential issues that could cause your power chair to behave in the way you described. One possibility is that the chair's battery is not properly connecting to the power source when you unplug it. This could be due to a loose connection or a problem with the battery itself. Another possibility is that the chair's charging system is malfunctioning, which could be causing the lights to blink as if it were charging even when it is not. It's also possible that there is an issue with the chair's control system or its motors which could be preventing it from driving.
1/12/2023 7:42:33 PM • Drive Health &... • Answered on Jan 12, 2023
0helpful
1answer

How do i set the timer on a minolta dimage z6.

then use the UP/DOWN keys to choose Timer, then press the RIGHT key to set the timer time. 1. Press Menu Button 2. Use the UP/DOWN keys to Choose Timer 3. Use RIGHT key to set Time 4. Press OK to Confirm 5. Press MENU button to Exit Mo're 6. Press Shutter Release Button to Begin Timer.
1/6/2023 8:11:02 PM • Drive Televison... • Answered on Jan 06, 2023
0helpful
1answer

Dstv Explora decoder hard drive disk is stopped working. What can I do?

Unplug the power cable from the your dst explorer drive and let it cool or rest for some while
1/2/2023 6:18:43 PM • Drive Televison... • Answered on Jan 02, 2023
0helpful
1answer

I have a mini Rider light mobility scooter my diagnostic light will flash twice then flash three times and my scooter won't move what's wrong with it

hi Robert , can you confirm the following , is this your scooter ? http://evrider.com/product/minirider-lite/ now , because it showing two types of flash code, sounds like a Curtis 1212 controller now the flash code means 2,3 MAIN FAULT main contactor fault 1. Main contactor welded or stuck open. 2. Main contactor driver fault sound serious, well it can be a controller fault ,, it simply means the circuit that drives the relay has become faulty . I can repair them cheaply...if UK based .. did you mean ? 3,2 BRAKE ON FAULT brake On fault 1. Electromagnetic brake driver shorted. 2. Electromagnetic brake coil open. so what does that mean well ? most likely the connection between the read axle and the frame so check them out , making sure they are a good connection, maybe use some contract spray, if the axle is not removed often then I suggest removing the axle and try refitting it may well sort the issue . regards Rob www.gewizrepairs.co.uk
10/25/2022 9:53:32 AM • Drive Health &... • Answered on Oct 25, 2022
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Drive Experts

john h

Level 3 Expert

29494 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66835 Answers

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

Are you a Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...