Dorel Baby Gear - Answered Questions & Fixed Issues

We are FIXYA dot com, we are not Dorel, we just have a Dorel category. You will need to contact them direct for the sticker and the parts Customer Service Hours: Monday to Friday: 9:00 am to 9:00 pm EST Saturdays: 10:00 am to 6:30 pm EST Sundays: 11:00 am to 7:00 pm EST Toll Free Number: 1-800-295-1980

I have a white dase 5275 crib I don't know if it is a 3 in 1 or what but it came with no instrictions how to put it together and I have a baby on the way in two weeks can anyone help me?

Google it/

I have the same stroller but it doesn't say the model # do you know yours?

I'm just letting you know.I have this same crib..my daughter's leg got stuck in the slats and we had to break them to get it out .called the manufacturers they are claimming they have no record of a crib made by them with this number please be careful

wm stands for Walmart - thus Dorel made it for them. Try going through Walmarts customer service if Dorel isn't of any help.

If the manufacturer doesn't offer the parts any more - that is a strong indication that they don't feel using the crib is safe. How old is it? If it was made before June 2011 then it doesn't meet the mandatory crib standard that went into effect then. The crib is the only place you should leave your baby alone. Thus it should be the safest product in your home.

Help, I have the Dorel wm3005 need instructions like yesterday.

Hi Martine Please contact Dorel USA directly for assistance -

Please contact Dorel USA for assistance

Is there a back hook up

Hi,This is not a carseat we have available in the UK so we're unable to help.If you're in the USA please contact [email protected] for assistance.

Here are the links to download Dorel carseat instructions:

Canada:
http://www.eddiebauer.djgusa.com/can/eng/instructions
USA:
http://www.eddiebauer.djgusa.com/usa/eng/Instructions

This is not a UK model product so this is not an enquiry we can assist with from the UK team. If you still require assistance please advise which country you're in.

Hi Tamara,We'd have to advise you to contact Dorel USA for further assistance. You can e-mail direct to [email protected] the back of the carseat shell you will find an orange and white sticker. Take a photo of this sticker and attach it to the e-mail as it will help the customer care advisors to determine which carseat model you have.

Sorry, It's not safe to wash the straps of a car seat. Do not submerge or put in the washing machine, spot clean only. If you need new ones, contact the manufacturer, all car seats have the product information on the bottom back or side so you can call for help, get a manual, order new parts, etc.

HiPlease contact [email protected] for further assistance.

HiThis model carseat is not available in the UK so we're unable to assist. What country are you in + we can provide contact details for the relevant customer care team.

HiWhich country are you in / which make and model carseat do you have?

HiThis is not a product available in the UK. Please advise which country you're in so that we can provide contact details for your customer care department.